Hi,
It appears from the many replies I've received off-list that there are also
problems with agents activating titles on MetaPress as well. I've no
experience of this being an issue for us this year, but then the main
journals we have through MetaPress are part of "big-deals" so if there were
any underlying problems with our real "subscriptions" they would be hidden
from us.
Cheers
Lesley
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lesley Crawshaw, Faculty Information Consultant
Learning and Information Services
University of Hertfordshire, Hatfield, AL10 9AB
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
email: [log in to unmask]
phone: 01707 284662 fax: 01707 284666
list owner: [log in to unmask]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Terry Bucknell
Sent: 16 December 2005 17:04
To: [log in to unmask]
Subject: Re: Agent Activations of Institutional Subscriptions on
IngentaConnect - Why Can't They Get It Right?
Is it too much to hope that it will become the industry standard to use
ONIX for Serials http://www.editeur.org/onixserials.html to communicate
this sort of information automatically from system to system and all these
problems will vanish?!
Terry Bucknell
Electronic Resources Manager
Harold Cohen Library
University of Liverpool
PO Box 123 Liverpool L69 3DA
Tel: +44 (0)151 794 5408 Fax: +44 (0)151 794 5417
Email: [log in to unmask]
--On 16 December 2005 16:59 +0000 Lesley Crawshaw
<[log in to unmask]> wrote:
> Hi,
>
> Following many emails off list and on list I thought I would add some more
> comments to my earlier email re: agent activation of institutional
> subscriptions:
>
> 1. The problems with agent activation of journal access through
> IngentaConnect isn't restricted to just Ebsco - I used Ebsco as my example
> because they are our agent. It wouldn't have been fair to pass a general
> comment as I didn't know what the situation was with other agents. Ebsco
> have been in touch with me following my posting and have informed me that
> they are looking at their current processes with in order to make
> improvements in this process.
>
> 2. It isn't always clear from publishers' sites exactly what rights a
> subscriber has in terms of online access with a current subscription -
> I've often had to contact publishers to try and clarify this and
> requested that their sites have clearer information for all those who
> need access to this information e.g. we just found that we've got access
> to Technometrics, but at present we only have access to the 2005 issues
> on IngentaConnect. I've visited the web site of the American Statistical
> Association, but can find no information at all about the access rights
> to electronic content. It's not even on their library and institutional
> rates periodicals order form at:
> http://www.amstat.org/publications/pubs_institution.pdf.
>
> 3. The increasing complexity of subscription options from publishers may
> contribute to these problems of activation.
>
> 4. Changing access rights to journals due to changing policy on accessing
> backfiles e.g. all of the backfile may have previously been available, but
> now no longer comes as part of a current subscription e.g. Blackwell
> Publishing is making a change to its backfile policy from 2006 details of
> which can be found at:
> http://www.blackwellpublishing.com/librarians/newsletter_html/august_2005
> .ht m#back
>
> 5. Sometimes I've gone back to the publisher to ask for our access to be
> opened up when I've found that the agent hasn't activated our access
> correctly and some have told me that I need to speak to Ingenta and that
> it is nothing to do with them...and so one goes round and round in circles
> before closure finally happens.
>
> Cheers
> Lesley
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Lesley Crawshaw, Faculty Information Consultant
> Learning and Information Services
> University of Hertfordshire, Hatfield, AL10 9AB
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> email: [log in to unmask]
> phone: 01707 284662 fax: 01707 284666
> list owner: [log in to unmask]
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> -----Original Message-----
> From: An informal open list set up by the UK Serials Group
> [mailto:[log in to unmask]] On Behalf Of Chris Spencer
> Sent: 16 December 2005 14:21
> To: [log in to unmask]
> Subject: Re: Agent Activations of Institutional Subscriptions on
> IngentaConnect - Why Can't They Get It Right?
>
> Yes, here at Bournemouth University we use EBSCO as our subscription
> agent and have had a very similar experience. I too have raised this
> both with EBSCO and Ingenta, but things don't seem to improve. We are
> also an Ingenta Premium customer, but paying extra doesn't seem to have
> any impact.
>
> Chris
>
> Chris Spencer
> Library Procurement & Systems Development Manager
> Academic Services
> Bournemouth University
> Talbot Campus
> Poole
> Dorset
> BH12 5BB
> [log in to unmask]
> tel: +44 (0) 1202 965465 fax: +44 (0) 1202 965475
>
>
> -----Original Message-----
> From: An informal open list set up by the UK Serials Group
> [mailto:[log in to unmask]] On Behalf Of Lesley Crawshaw
> Sent: 16 December 2005 12:43
> To: [log in to unmask]
> Subject: Agent Activations of Institutional Subscriptions on
> IngentaConnect - Why Can't They Get It Right?
>
>
> Hi,
>
> We welcome our agent, Ebsco, setting up our access to our subscriptions
> on IngentaConnect, we just wish they would get it right first time!
>
> Time and time we've found journals that have been set up by our agent,
> but only to the current year. In many cases publishers give access to
> all of their online backfiles as part of a current subscription. So
> rather than this saving us time we then have to go backwards and
> forwards between the publisher and IngentaConnect to have our access to
> the backfiles opened up for us where this is part of a current
> subscription.
>
> We have raised this with our agent, but we still find the problem
> happening. We also find that it's a bit hit and miss which subscriptions
> get activated through this route.
>
> Have other people out there had problems like this when agents activate
> their subscriptions?
>
> Cheers
> Lesley
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Lesley Crawshaw, Faculty Information Consultant
> Learning and Information Services
> University of Hertfordshire, Hatfield, AL10 9AB
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> email: [log in to unmask]
> phone: 01707 284662 fax: 01707 284666
> list owner: [log in to unmask]
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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