Hi,
I would also like to confirm that access to 2005 issues was fully enabled
for the University of Hertfordshire this morning and that I have received a
confirmatory email from Elsevier to this effect.
Elsevier have confirmed to me that I was correct in identifying why the
problem had arisen, and that it was identical to the problem faced by
Sheffield Hallam and a few other NESLI clients on "old NESLI contracts".
My thanks also to David Wetherall and others for getting this sorted for us
so quickly.
However, whilst this problem has now been identified and resolved, there are
probably many other problems out there with other publishers which we have
not yet had time to identify and which will not get resolved so quickly as
was the case with Elsevier.
Cheers
Lesley
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lesley Crawshaw, Faculty Information Consultant,
Learning and Information Services,
University of Hertfordshire, Hatfield, AL10 9AB UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
e-mail: [log in to unmask]
phone: 01707 284662 fax: 01707 284666
web: http://www.herts.ac.uk/lis/subjects/natsci/ejournal/
list owner: [log in to unmask]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Ann Betterton
Sent: 06 January 2005 12:46
To: [log in to unmask]
Subject: Re: ScienceDirect 2005 issues access problem
Following my message to the list yesterday evening I would like to report
that Sheffield Hallam access to 2005 issues on ScienceDirect has now been
fully enabled. I understand from Elsevier that the problem did indeed only
affect a small number of institutions and suggest that you now contact them
directly if you are still experiencing difficulties. My thanks to Robert
Gorter and David Wetherall of Elsevier for a speedy remedy to the situation.
Regards,
Ann
|