I've seen this happen a handleful of times, although never with a Norton
product (which we have used since Win3.0).
Once a PS2 mouse has failed for whatever reason, you will not be able to
restore its functioning without a reboot. If you remove the mouse before
rebooting you may completely freeze the system.
On the other hand, if a USB mouse freezes, all you have to do is detach it
and plug it into a *different* USB port, and it will start working again (I
did this today to unfreeze a USB keyboard).
The only "disadvantage" of a USB mouse is that it will not work in a DOS
program outside of Windows.
There are lots of shortcuts usable in both Vision and applications - too
many to list here. Use the start menu (windows button) to load programs,
then Tab between relevant sections of any form that is opened, and use
ALT-key combinations to make menu selections in most programs.
I would not bother with System Restore in this situation - reboot the PC and
see if the PS2 mouse works. If not, does it work with another (rebooted PC)?
If not the latter, then it may have failed (Cords eventually fail - which is
why I now prefer wireless mice - although they are easier to pinch)
Laurie
Mary Hawking wrote:
> This is an appeal for information - for future use.
> I updated my Norton anti virus and security and ran "optimise" this
> morning. After this the mouse was frozen - the cursor just wouldn't
> move. I checked using keystrokes in Hardware (in the Control Panel)
> and was informed the device was functioning correctly.
> I tried System Restore and Help: both of these require keystrokes.
> Eventually I installed a Wireless Optical Mouse. It won't function
> using the PS/2 connection, but is running very nicely on the USB
> connection.
>
> What did I do wrong?
>
> How do you get a PS/2 mouse reconnected?
>
> *Should* I go back and System Restore now I have a functioning mouse
> - and if so, should I back up first?
>
> And above all, how do I move the cursor using keystrokes?
>
> TIA
>
> MaryH
***************************************************************************
This e-mail is confidential and privileged. If you are not the intended
recipient please accept our apologies; please do not disclose, copy or
distribute information in this e-mail or take any action in reliance on its
contents: to do so is strictly prohibited and may be unlawful. Please
inform us that this message has gone astray before deleting it. Thank you
for your co-operation.
***************************************************************************
|