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Consultancy Skills
A one-day training workshop for statisticians
December 13 2005
To be held at RSS
Errol Street, LONDON
A highly participative workshop for statisticians who wish to improve their
ability to help non-statistical clients. Discussions and interactive
exercises will allow participants to explore the non-statistical issues
that can undermine effective consultancy.
Objectives:
1. To review the many context-related and inter-personal difficulties that
statisticians may encounter during consultancy interactions.
2. To offer models or theories or paradigms, which shed light on why these
difficulties arise.
3. To indicate which ways of working might be most effective with various
clients.
Programme
10:00 Registration and coffee
10:30 "Introduction"
Roland Caulcutt (Statistical consultant)
The statistical consultant advises his/her client on the collection,
analysis and interpretation of data, in a particular context How do the
roles of statistician and client differ and how well does the statistician
need to understand the client and the context in order to add maximum value?
11:00 "A journey to more effective
consultancy" Marie South
(Statistical consultant)
Whether you are working as an individual, or as part of a team, developing
your consultancy skills is a journey. In this session we will build on the
day's learning by looking together at some of the key stages on that
journey, and ways to lighten the load a little en route.
11:45 "Do you know what clients really
want?" Roland Caulcutt
If a statistician assumes that a client's only need is statistical advice
or data analysis, then he or she is unlikely to understand the difficulties
that arise in the consulting relationship. Many psychologists have shed
light on the needs that people have within the workplace. An understanding
of these needs can help consultants to avoid resistance.
12:45 Lunch
13:45 "Communication between statistician and
client" Julie Bullen (Organisational psychologist)
It has been demonstrated that communication is much easier if statistician
and client have similar personality types. What difficulties are you
likely to have with different types? To discover your personality type go
to <http://www.humanmetrics.com/>http://www.humanmetrics.com, or
http://www.personalitypathways.com. In the workshop we will discuss the
difficulties you are likely to encounter and propose some ways of
addressing these.
15:30 Tea
15:45 "The statistician, the client, data and
decisions" Roland Caulcutt
Many successful organisations claim to have developed a management-by-fact
culture. Do managers find it easy to base decisions on data? Can
statisticians help them? An interactive business simulation will highlight
some of the illusions that surround managing-by-fact.
16:45 Closing discussions
17:15 End of workshop
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