Hello colleagues
Apologies if this is the second time you are reading this.
Here at Edge Hill we are attempting to streamline how we send invoices to students who have lost books or have not responded to overdues etc. At present we have to write each invoice out on a seperate invoice pad, which is quite time consuming.
Do any of you
a) Send the notice that comes from Millenium to straight to the student?
b) Send bills by post or by email?
c) Have a set cost for each item (ie £30 per item that is being invoiced) rather than investigate the 'true' replacment cost?
Any other suggestions/comments on this would be much appreciated.
Also, thanks to those who have replied to my email about users placing holds on available items. The responses so far have been very useful.
Kind regards
Helen
Helen Jamieson
Lending Services Manager
Learning Services
Edge Hill College of HE
01695 584597
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