Hello Declan and GP-UK,
On Friday, December 23, 2005, at 11:40:30 AM, Declan wrote:
> Thanks Chris
> <<I assume the BT Voyager has LEDs indicating presence or otherwise of
> an ADSL signal without having to connect it to the PC.>>
> No manual with it and I can't find one on the BT site but there is a
> Power light, a DSL light and a Data light. Power burns steady when
> plugged in to the USB socket, DSL flashes, Data never comes on.
I may be incorrect regarding modem status when disconnected from PC;
my 'retired' USB speedtouch modem drew its power from USB connection
so wouldn't have showed anything while disconnected from PC!
I've located a windows help file for BT Voyager 105 USB modem.
It gives the following for the DSL light:
Off - No signal.
Blinking - Connecting to ADSL (this should only take 15 seconds if all
is well).
Solid - ADSL connection is OK.
It also states in the diagnostic section:
The Modem power light is on and the DSL light will be either off or
flashing continuously, signifying that the modem drivers are loaded
correctly and the USB interface is functioning OK.
The modem should only take a maximum of 15 seconds to 'train' with the
Telephone Exchange. If the LINK light is still flashing after this
time then there is a problem.
End Quote.
So if it flashes but never goes solid it suggests (the above quote is
a little ambiguous) a problem between modem and the DSL 'interface' at
the local exchange. One possible culprit is a faulty filter so I would
try replacing it.
http://www.adslnation.com/products/xf-1e.php
Not used the above but may give it a go myself (no broadband problems
but voice quality has degraded since going broadband).
One thing to avoid is calling BT out for a broadband problem; hefty
charge if the problem turns out not to be BT's. I had a few problems
myself during commissioning and as far as I recall .....'s Broadband
help desk passed it out to BT for remote testing, requesting me to
leave PC 'trying to connect' until BT reported back to ......
Given that AOL Broadband is targeted at 'non-technical' users I think
the level of assistance from them you report is appalling.
Chris
--
Chris Salter mailto:[log in to unmask]
Lincolnshire Post-Polio Network http://www.lincolnshirepostpolio.org.uk/
Polio and Post-Polio News http://mt.lincolnshirepostpolio.org.uk/pandppnews/
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