**************with apologies for cross posting************
TFPL are running this two day course in our London training suite. For more
information or to make a booking, please follow the link below or call the
training team on 020 7251 5522.
Information audit: identifying your organisation's knowledge and information
assets
Speakers: Vivienne Winterman & Guy Johnson
Date: 16/17 June 2004
Location: London
Fee: GBP 650 + VAT
Places are limited to 12.
The knowledge and information audit is a management tool with a serious
business purpose.
It plays an crucial role the development of knowledge management
initiatives;
It is invaluable to the development of information rich activities such as
Customer Relationship Management and Freedom of Information related
processes;
It helps ensure that information and knowledge services are aligned to
critical business needs;
It is essential to the development of information and knowledge strategies.
A knowledge and information audit can impact on the whole organisation and
its success will depend on the decisions you make about its objectives and
management, and techniques you employ. The audit process must reflect on the
nature, goals and business strategy of your organisation. The outcomes must
add value to decisions made about information and knowledge flows and
management.
This two day course highly interactive and will include presentations,
practical exercises, group discussion and case study work.
Day one looks at the knowledge and information audit process in the context
of an organisation and will help delegates to assess the objectives of an
audit and appropriate approaches for their organisations.
Day two covers a variety of techniques which can be employed in an audit,
the criteria which will affect their selection and the analysis and
presentation of recommendations. It will also include consideration of
skills required for a successful audit.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr369
Laura King
Training Manager
TFPL Ltd
020 7251 5522
UK TFPL Ltd 17-18 Britton Street, LONDON, EC1M 5TL
Tel + 44 (0)20 7251 5522 Fax + 44 (0)20 7251 8318
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