As part of developing performance standards for the stock acquisitions unit
within Bournemouth Libraries I am interested in benchmarking within this
area with other authorities. I would like to benchmark the time taken by
support staff in the placing of orders, receipting items and processing
interlibrary loans. I would be very grateful to receive any information to
assist in benchmarking within these areas and any other work you are able to
share within this field.
Many thanks,
Elaine Arthur
Principal Development and Support Services Manager
Bournemouth Libraries
22 The Triangle
Bournemouth
BH2 5RQ
Phone (01202) 454825
Fax (01202) 454830
email [log in to unmask]
|