CILIP: the Chartered Institute of Library and Information Professionals
7 Ridgmount St, London WC1E 7AE.

Tel: 020 7255 0500  Textphone: 020 7255 0505    Fax: 020 7255 0501   Email: [log in to unmask] 

News from CILIP
Friday 19 November 2004
For immediate release  (Please copy to online discussion lists)

Outsourcing, career boosting and human centred web design - CILIP at Online Information 2004

Free presentations on crucial issues no information professional can  afford to ignore

'Taking you to where you want to be', 'No going back' and 'Human  centred web design' are the themes of three essential free sessions to  be hosted by CILIP: the Chartered Institute of Library and Information  Professionals at Online Information 2004.

In 'No Going Back?' authors Sheila Pantry and Peter Griffiths will be  taking a long, hard look at the management of outsourcing in the  library and information sector.  The authors of a new book on the  subject from CILIP's own publishers Facet Publishing, and both well  known in information consultancy and electronic publishing, as well as  being experts in training and lecturing, Sheila and Peter will bring  you up to date on this topical issue and will be on hand to answer your  questions.  Organised by CILIP's recruitment consultancy INFOmatch,  this free event is a must for anyone who needs to get to grips with  this complex issue.

Meanwhile, CILIP's Qualifications & Professional Development Adviser  Michael Martin will be 'Taking you to where you want to be' in his  presentation about CILIP's new Framework of Qualifications. To be  launched from next April, the Framework will for the first time open up  the opportunity for specialist qualifications to CILIP members who are  working as library and information assistants or in paraprofessional  roles.  Besides being a separate qualification in its own right, the  new grade of Certified Membership will also introduce an additional  route to Chartered Membership, and Michael will be explaining how  members will be able to make best use of these two qualifications as a  means of progressing their own careers.

Finally, no information professional can afford to ignore web design,  and CILIP's own new web site provides an object lesson in a session on  the importance of design and architecture.  In his presentation 'Tips &  techniques for human centred design', Richard Sedley of leading web  designer cScape will be using the new CILIP site as his case study.   cScape's own research indicates that roughly 60% of all website users  establish their views on whether a website is usable and offers trusted  information within 10 seconds of arriving at the home page.  First  impressions really are one of the most important factors.  So getting  the information architecture and design right is critical.

All these sessions are presented free to visitors to Online Information  2004, to be held at Olympia from November 30 to December 2.

Where and when

No going back? Management of outsourcing in the library and information  sector.  Presented by Sheila Pantry and Peter Griffiths.  Wednesday 1  December, 16:00-16:45.  Association Room, Gallery level.

CILIP - taking you to where you want to be: how CILIP's new Framework  of Qualifications can help you with your career.  Presented by Michael  Martin, CILIP.  Thursday 2 December, 14:45-15:45.  Association Room,  Gallery level.  (Michael will also be available to answer questions on  CILIP stand 168 between 12:00 and 14:00.)

Tips & techniques for human centred design: CILIP website case study.   Presented by Richard Sedley, cScape.  Thursday 2 December, 15:00-15:30.   Content Management Theatre D.

Contact:        Tim Buckley Owen, Head of Membership, Marketing &  Media.
Tel: 020 7255 0652.	
Email:  [log in to unmask] <Mailto:[log in to unmask]> 

Notes to Editors

CILIP: the Chartered Institute of Library and Information Professionals  is the leading professional body for librarians, information  specialists and knowledge managers, with around 23,000 members working  in all sectors, including business and industry, science and  technology, further and higher education, schools, local and central  government, the health service, the voluntary sector, national and  public libraries.  For more information about CILIP, please go to  www.cilip.org.uk or visit us on stand 168 at Online Information 2004,  Olympia, from Tuesday 30 November to Thursday 2 December. 

The book

Managing Outsourcing in Library and Information Services by Sheila  Pantry OBE (Independent Consultant) and Peter Griffiths (Head of  Information Services, Home Office)
         
This book shows how outsourcing can assist in managing staff time  successfully in order to provide the services that users want. It  demonstrates that the very process of examining the effectiveness of  each separate service element - when considering outsourcing as an  option - offers spin-off benefits for the library or information  service.  

Published October 2004; 200pp; paperback; 1-85604-543-9; £29.95 (30%  discount - £20.97 - if purchased at Online Information 2004)

For further information or to order Facet Publishing titles please  visit our website at www.facetpublishing.co.uk or call Bookpoint on  01235 827794.

Facet Publishing books can also be ordered from Bookpoint Ltd at the  following address: 

Bookpoint Ltd, Mail Order Dept, 130 Milton Park, Abingdon, Oxon OX14  4SB. 
Tel: +44 (0) 1235 827794 
Fax: +44 (0) 1235 400454 
E-mail: [log in to unmask] 

For further information about Facet Publishing books contact: 

Mark O'Loughlin, Marketing Executive, Facet Publishing, 7 Ridgmount  Street, London 
WC1E 7AE. 
Tel: +44 (0) 207 255 0594 
Fax: +44 (0) 207 255 0591 
E-mail: [log in to unmask] 

- Ends -