Hello all. We hit the same 'tools' problem today, with a user who had
removed the tools area being unable to reinstate it. The function 'add tool
area' that should I think appear under 'manage course menu' seems to be
missing, and only some of the tools are offered individually under 'add tool
link', so tools such as 'digitial drop box' can't be reinstated individually
either.

However, I found in our case that the tools area could be reinstated by
creating another, new, course using the default template (complete with
tools area), setting it up to mirror the desired settings of the target
course, then using 'copy course materials into existing course' to copy the
SETTINGS only of the newly created course, into the course with the missing
tools. After a few seconds delay, that seemed to do the trick, and tools was
back on the menu of the course from which they had been removed. This trick
might work for communications too? However, installing the hotfix pointed
out by Mark sounds like a much neater and more scaleable solution, thanks
Mark!! (We are currently on LS 6.2.2 and have not applied this yet)

Regards

Jenny
-----------------------------
Learning Technologist
National University of Ireland, Galway


----- Original Message -----
From: "Kate Boardman" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, October 05, 2004 2:57 PM
Subject: Re: Problems reinstating tools area


> You star! We've just discovered this, but haven't tried the hotfix yet.
> Interestingly, there's the same problem with communications- if you delete
> it you can't put it back - so I hope the hotfix brings that back too. I'll
> cross it off my list of outstanding things to take to Barcelona!
> kate
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~
> Kate Boardman
> Learning Technologies Team
> IT Service
> University of Durham
>
> t. 0191 334 2778
> e. [log in to unmask]
> w. http://www.dur.ac.uk/k.l.boardman
>
> duo: http://duo.dur.ac.uk
> BbUK: http://www.dur.ac.uk/ltteam/bbuk
> IT Service: http://www.dur.ac.uk/its/lt/duo/
>
> -----Original Message-----
> From: Blackboard/Courseinfo userslist
> [mailto:[log in to unmask]] On Behalf Of Mark Gamble
> Sent: 05 October 2004 09:37
> To: [log in to unmask]
> Subject: Re: Problems reinstating tools area
>
> We had no end of trouble with this, but the latest hotfix seems to have
> reinstated the provision. Have you tried CONTROL PANEL > MANAGE COURSE
> MENU
>> and choose Tool Link? Tools Area is now at the bottom of the drop-down
> list. We're on Blackboard Learning System - Basic Edition
> 6.2.3 build 6.
>
>
>
> --
> Regards
> Mark
>
> Mark Gamble
> Head of Learning Technology Support Service, University of Luton
> Tel (+44)1582 489260 Fax (+44)1582 489259 Mob 07720 068605 Int ext
> 2260 / 6360 (mobex)
>
>
>
>>>> [log in to unmask] 05/10/2004 09:46:39 >>>
> Dear all,
>
> A colleague mistakenly removed the menu item "Tools" from her course, but
> she would now like to reinstate (part of) it - namely the function for
> students to create their own mini web pages.
>
> Trying to resinstate via
> COURSES > Your course > CONTROL PANEL > MANAGE TOOLS > TOOL AVAILABILITY
> doesn't seem to work. Although some individual functions of the tool menu
> can be reinstated, student webpages isn't one of them. And if I create a
> menu item called "tools", the type of menu item created is a content item
> rather than a tool item.
>
> If this makes sense to any of you, and you have a solution, please get in
> touch.
>
> We are using Blackboard Learning and Community Portal system version
> 6.2.2
> Build 77
>
> Many thanks,
>
> Zoe
>