Lab staffed 24 x7 with staff working, not sleeping. No requirement on
clinical staff to bleep or 'phone. Before we started that it was hard
to get any analysis done as staff were on the 'phone all the time
being told that requests were about to arrive or explaining why the
reports weren't available. 90% of work from ED has TaT < 60 min.
Usual discussion points around this include: "There aren't that many
urgent requests to need someone in 24 x 7". But it's smarter to think
the other way round: Staff the lab 24 x7, and if there isn't enough
urgent work then do non-urgent work.
I also strongly disapprove of having lots of stream of work of
different clinical urgency...
Jonathan
PS I know the ease of achieving this depends on size.
On 27 Aug 2004, at 16:47, Hogan, Tim wrote:
> Our A&E dept.is often find that bleeping the On Call Biochemist and
> Haematologist after midnight is too arduous a task, so do not bother to
> bleep but still send samples and then complain when the 4 hour target
> is
> breached. We are looking for an alternative system to the bleep which
> could
> be automated in some way so that A&E could contact the on call staff
> to let
> them know work was coming to the lab without going through the bleep
> system
> and without the on call staff staying awake all night. Any suggestions?
> What do other labs do?
>
> Tim Hogan
> Basildon
>
------ACB discussion List Information--------
This is an open discussion list for the academic and clinical
community working in clinical biochemistry.
Please note, archived messages are public and can be viewed
via the internet. Views expressed are those of the individual and
they are responsible for all message content.
ACB Web Site
http://www.acb.org.uk
List Archives
http://www.jiscmail.ac.uk/lists/ACB-CLIN-CHEM-GEN.html
List Instructions (How to leave etc.)
http://www.jiscmail.ac.uk/
|