Dear Colleagues
Does anyone know how to carry out a root cause analysis or can recommend any
good books on how to conduct one? questions to ask etc.
There seem to be lots of "external " training courses and companies selling
software packages around, but evaluating them is difficult, I would be
grateful for any help.
Enjoy your week-end
Carol
Carol Mortimer
Library Manager
Library and Information Service
The Terence Mortimer Postgraduate Education
The Horton Hospital, Oxford Road, BANBURY, Oxon OX16 9AL
Tel: 01295 229316
Fax: 01295 229324
email: [log in to unmask]
or for general enquiries: [log in to unmask]
http://www.library-horton.demon.co.uk
<<Carol Mortimer.vcf>>
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