> Dear All
>
> A new post has arisen at the CSP that may be of interest to list members -
> see below. Apologies for cross-posting.
>
> Andrea
>
> Andrea Peace
> Library & Information Services Manager
> Chartered Society of Physiotherapy
> 14 Bedford Row
> London
> WC1R 4ED
> United Kingdom
> Tel: +44 (0)20 7306 6155
> Fax:+44 (0)20 7306 6629
> E-mail: [log in to unmask]
> WWW: http://www.csp.org.uk
>
> THE CHARTERED SOCIETY OF PHYSIOTHERAPY
> 14 Bedford Row, London WC1R 4ED
>
> Quality Services Manager
> £33,225 - £38,082 pa plus benefits
> (including London Weighting)
>
> The role
> An exciting opportunity has arisen to help establish a new central
> enquiries unit for the CSP and then lead the team in dealing with the
> broad range of enquiries received by the Society from its members and from
> the public. You will have a corporate role across the organisation in
> developing quality standards relating to service delivery, and supporting
> staff in achieving and maintaining a high level of customer care.
>
> The person
> You will have a management qualification, or be working towards one, and
> have relevant knowledge of
> customer care and quality service development. At least two years'
> experience in managing staff is essential, and it would be advantageous
> for this to have been in an enquiries-related setting. You will have the
> ability to lead and motivate a team in delivering a high level of service
> and an understanding of the complexities of working across a multi-faceted
> organisation. Previous experience in developing and implementing relevant
> standards is desirable.
>
> For further information, please contact Pen Robinson on 020 7306 6630, or
> Elaine Sparkes on 020 7306 6695.
>
> For an application pack, please contact Bernadette Hammerson-Wood on 020
> 7306 6631,
> or in writing at the address above; email: [log in to unmask] or
> download a pack from our website www.csp.org.uk/thecsp/vacancies.cfm
>
> CVs alone will not be accepted.
>
> Closing date: 12 December 2003.
> This post is open to job-share applications
>
> The Chartered Society of Physiotherapy is the educational, professional &
> trade union organisation for 40,000 chartered physiotherapists, assistants
> and students and is one of the largest representative bodies in health
> care.
>
> For more information about the CSP visit our website www.csp.org.uk.
>
> The CSP is committed to equality of opportunity and welcomes applications
> from all sections of the community.
>
> Our offices are non smoking
>
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