The Training and Development Department is pleased to launch its 2004 programme. Due to the postal strike we are unable to mail out the new Training Directory to our mailing list. However, if you would like to see the calendar of learning opportunities open the attachment below.

If you are interested in any of these we can email you an individual course programme for further information.

Due to the popularity of many of these workshops it would be wise to make provisional bookings to secure your place for 2004. You can do this by email or telephone

FOR MORE DETAILS, OR TO BOOK A PROVISIONAL PLACE
telephone Training & Development on 020 7255 0560
email [log in to unmask]

ON-SITE TRAINING: Many of these workshops can be delivered on-site at your organisation if you have five or more staff to be trained.  
Call Penny Simmonds on 020 7255 0562 for more information.

January
13      Moving on in MARC 21: computer and web 
14      Library of Congress Subject Headings: an introduction
15      Classification in a KM context
20      Essential skills for library & information staff - Day 1
21      Essential skills for library & information staff - Day 2
22      Writing for the net, writing for people
27      Positive approaches to negative performance
28      Customer relationship management for library and information units
 29     Cutting-edge Internet search techniques
	
February
3       Recruiting, managing and developing volunteers 
4       Boys and reading: meeting the challenge
5       Moving into management
10      Producing and editing a newsletter
12      Advanced supervisory skills      
17      Knowledge management: the basic concepts for workplace libraries
17      Understanding disability
18      Teaching skills - Day 1
19      Using time as a tool
24      Managing promotion through the media
25      Copyright for beginners
26      Getting the most out of meetings
	
March
2       Giving a good answer  
3       Managing budgets to deliver objectives - Day 1
4       Managing budgets to deliver objectives - Day 2
9       Essential skills for library and information workers in schools 
10      People skills for delivering and implementing knowledge management
11      Teaching skills - Day 2
16      Supervisory skills
18      Managing paper
23      Innovative use of physical space for knowledge management
23      Competitive intelligence skills for information professionals
24      Beyond performance indicators in education libraries
25      Making your mark: agile influencing skills
31      Fundraising for library & information services
	
April	
1       Assertiveness skills for frontline staff
20      Desk research skills
21      Coaching for success
27      Making the most of MEDLINE/PubMed
28      How to bid for funds
29      Managing a distributed team
29      How to construct a thesaurus/authority file

May	
4       Middle management skills - Day 1
5       Middle management skills - Day 2
11      Cutting-edge internet search techniques
11      Producing effective promotional literature 
12      Cat & class: it's ok for everyone - Day 1
13      Cat & class: it's ok for everyone - Day 2
18      What you need to know about Metadata
19      Leading successful teams
20      Creating strategic marketing plans to build better public library services - Day    1
25      How to set up a library or information centre - Day 1
26      How to set up a library or information centre - Day 2
27      Learning about learning

June
8       Managing new library & information projects - Day 1
9       Managing new library & information projects - Day 2
9       Creating strategic marketing plans to build better public  library services - Day 2
15      Primary research skills
16      Encouraging innovation at work
22      Operational service planning techniques - Day 1
22      Managing part-time and contract staff
23      Operational service planning techniques - Day 2
24      Supporting children with special educational needs
30      Negotiating skills - Day 1
	
July
1       Negotiating skills - Day 2
5       Supervisory skills
6       Key principles for costing services
7       Measuring the impact of voluntary sector LIS
8       Writing for the net, writing for people
13      Designing a library database using Microsoft Access - Day 1
14      Designing a library database using Microsoft Access - Day 2
14      Mentoring at work
15      Assertiveness skills for managers
	
September
14      Advanced supervisory skills
15      How to construct a thesaurus/authority file
16      Essential law for library & information staff
21      Community profiling - Day 1
22      Supporting your case using budgeting and costing data
28      Producing and editing a newsletter
29      Competitive intelligence skills for information professionals
	
October
5       Essential skills for library & information staff - Day 1
6       Essential skills for library & information staff - Day 2
12      Moving into management
20      Cutting edge Internet search techniques
26      Community profiling - Day 2
27      What you need to know about Metadata
	
November
2       Recruiting, managing and developing volunteers 
4       Customer relationship management for library & information units
9       Positive approaches to negative performance
10      Teaching skills - Day 1
18      Evaluating the impact of your service: the quest for evidence
23      Getting the most out of meetings
24      Introduction to management skills - Day 1
25      Introduction to management skills - Day 2
29      Operational service planning techniques - Day 1
30      Operational service planning techniques - Day 2
	
December
2       Coaching for success
7       Producing effective promotional literature 
8       Supervisory skills
9       Teaching skills - Day 2


CILIP, 7 Ridgmount Street, London WC1E 7AE.

Registered charity 313024.

Iona Khan, Events Assistant
Tel 020 7255 0565
Email [log in to unmask]
Fax : 020 7255 0561