The Training and Development Department is pleased to launch its 2004 programme. Due to the postal strike we are unable to mail out the new Training Directory to our mailing list. However, if you would like to see the calendar of learning opportunities open the attachment below.

If you are interested in any of these we can email you an individual course programme for further information.

Due to the popularity of many of these workshops it would be wise to make provisional bookings to secure your place for 2004. You can do this by email or telephone

FOR MORE DETAILS, OR TO BOOK A PROVISIONAL PLACE
telephone Training & Development on 020 7255 0560
email [log in to unmask]

ON-SITE TRAINING: Many of these workshops can be delivered on-site at your organisation if you have five or more staff to be trained.
Call Penny Simmonds on 020 7255 0562 for more information.

January
13 Moving on in MARC 21: computer and web
14 Library of Congress Subject Headings: an introduction
15 Classification in a KM context
20 Essential skills for library & information staff - Day 1
21 Essential skills for library & information staff - Day 2
22 Writing for the net, writing for people
27 Positive approaches to negative performance
28 Customer relationship management for library and information units
 29 Cutting-edge Internet search techniques

February
3 Recruiting, managing and developing volunteers
4 Boys and reading: meeting the challenge
5 Moving into management
10 Producing and editing a newsletter
12 Advanced supervisory skills
17 Knowledge management: the basic concepts for workplace libraries
17 Understanding disability
18 Teaching skills - Day 1
19 Using time as a tool
24 Managing promotion through the media
25 Copyright for beginners
26 Getting the most out of meetings

March
2 Giving a good answer
3 Managing budgets to deliver objectives - Day 1
4 Managing budgets to deliver objectives - Day 2
9 Essential skills for library and information workers in schools
10 People skills for delivering and implementing knowledge management
11 Teaching skills - Day 2
16 Supervisory skills
18 Managing paper
23 Innovative use of physical space for knowledge management
23 Competitive intelligence skills for information professionals
24 Beyond performance indicators in education libraries
25 Making your mark: agile influencing skills
31 Fundraising for library & information services

April
1 Assertiveness skills for frontline staff
20 Desk research skills
21 Coaching for success
27 Making the most of MEDLINE/PubMed
28 How to bid for funds
29 Managing a distributed team
29 How to construct a thesaurus/authority file

May
4 Middle management skills - Day 1
5 Middle management skills - Day 2
11 Cutting-edge internet search techniques
11 Producing effective promotional literature
12 Cat & class: it's ok for everyone - Day 1
13 Cat & class: it's ok for everyone - Day 2
18 What you need to know about Metadata
19 Leading successful teams
20 Creating strategic marketing plans to build better public library services - Day 1
25 How to set up a library or information centre - Day 1
26 How to set up a library or information centre - Day 2
27 Learning about learning

June
8 Managing new library & information projects - Day 1
9 Managing new library & information projects - Day 2
9 Creating strategic marketing plans to build better public library services - Day 2
15 Primary research skills
16 Encouraging innovation at work
22 Operational service planning techniques - Day 1
22 Managing part-time and contract staff
23 Operational service planning techniques - Day 2
24 Supporting children with special educational needs
30 Negotiating skills - Day 1

July
1 Negotiating skills - Day 2
5 Supervisory skills
6 Key principles for costing services
7 Measuring the impact of voluntary sector LIS
8 Writing for the net, writing for people
13 Designing a library database using Microsoft Access - Day 1
14 Designing a library database using Microsoft Access - Day 2
14 Mentoring at work
15 Assertiveness skills for managers

September
14 Advanced supervisory skills
15 How to construct a thesaurus/authority file
16 Essential law for library & information staff
21 Community profiling - Day 1
22 Supporting your case using budgeting and costing data
28 Producing and editing a newsletter
29 Competitive intelligence skills for information professionals

October
5 Essential skills for library & information staff - Day 1
6 Essential skills for library & information staff - Day 2
12 Moving into management
20 Cutting edge Internet search techniques
26 Community profiling - Day 2
27 What you need to know about Metadata

November
2 Recruiting, managing and developing volunteers
4 Customer relationship management for library & information units
9 Positive approaches to negative performance
10 Teaching skills - Day 1
18 Evaluating the impact of your service: the quest for evidence
23 Getting the most out of meetings
24 Introduction to management skills - Day 1
25 Introduction to management skills - Day 2
29 Operational service planning techniques - Day 1
30 Operational service planning techniques - Day 2

December
2 Coaching for success
7 Producing effective promotional literature
8 Supervisory skills
9 Teaching skills - Day 2


CILIP, 7 Ridgmount Street, London WC1E 7AE.

Registered charity 313024.

Iona Khan, Events Assistant
Tel 020 7255 0565
Email [log in to unmask]
Fax : 020 7255 0561