Hi Michael,
We sample about 500-600 a month, which works out at about 30 a day on
average. We were initially very worried about the amount of time this
might take up, but in fact it takes about 15 minutes at the end of each
day. Eventually we may decide that the sample is too large (I think 400
a month is nearer the mark) and this will speed up the process even
more. As I said, we have only been doing this for 18 months or so, so
our approach will evolve in the light of experience!
Let me know if there is anything else you need to know from us.
Regards,
Debra.
Michael Emly wrote:
> Dear Mieko
>
> Thank you for the info. about your procedures. It makes good sense since
> there is no easy way in Innopac of matching item to order, as you say, nor
> indeed of knowing when an item was sent for shelving (since in Leeds the
> creation date could be several days prior to processing).
>
> May I ask one further question: how many do you sample in a year, and how
> much time does it take to input the data into Excel?
>
> Thanks again.
>
> Michael
>
> ********************************************
> Michael Emly
> Collection Management Services Team Leader
> tel. +44 (0)113 343 6444
> email: [log in to unmask]
> Postal address:
> Brotherton Library, University of Leeds, Leeds LS2 9JT
>
>
>
> -----Original Message-----
> From: Mieko Yamaguchi [mailto:[log in to unmask]]
> Sent: 07 May 2003 11:29
> To: [log in to unmask]
> Subject: Re: Key performance indicators
>
>
> We do something like this on a sampling basis. When most orders used to
> be printed we asked the suppliers to insert the return (left-hand) portion
> of the standard Innovative order form in the book. The form was stamped
> with the receipt date and kept in the book until it was processed and
> ready for shelving. The processing assistant date-stamped the form which
> was then removed from the book. We now send most orders electronically
> but have persuaded the suppliers to insert a slip with basic order
> information such as order number, order date, etc. to send back with the
> book.
>
> When we decide to do sampling we enter the date of receipt and the date
> when ready for shelving on a spreadsheet and calculate the number of days
> between receipt and shelving. We can do this for the order date if that
> is what is needed. It's not high-tech but it works. If would be nice if
> we can use dates in order/item records for this, but in a multi-location/
> multi-copy environment it might not be easy to match the correct order
> with the correct copy.
>
> Mieko
>
> On Wed, 30 Apr 2003, Michael Emly wrote:
>
>
>>I am trying to establish a Key Performance Indicator for monograph
>>acquisition at Leeds, which would be based on the time elapased between a
>>book being ordered and it being fully processed and ready for shelving.
>>
>>However I can see no easy way of establishing this time interval - the
>>processing team are the last people to handle the book, and they don't
>
> work
>
>>on the Innopac record. And even if they did, there is seems to be no
>
> field
>
>>into which a date could be input and then compared to the ODATE in the
>
> Order
>
>>record. Even if we totally ignore Innopac, I still can't think of a way
>
> of
>
>>obtaining this data which doesn't require hours of staff time.
>>
>>Has anybody else grappled with the same problem and come up with a
>
> solution?
>
>>I would be very interested to hear how you do it, on either a sampling
>
> basis
>
>>or calculating the KPI for all acquisitions.
>
>
> -----
> Mieko Yamaguchi [log in to unmask]
> Technical Services Manager/System Coordinator +44 (0)1248 382970
> Main Library, University of Wales Bangor, UK +44 (0)1248 382979 (Fax)
--
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