Does anybody else fax results ?
I understand the security implications of this, but we know that the fax
machines are secure at our GP customers, and the result will probably be
seen sooner than if the deputising service is reluctant to action it. Also
if the audiophone is perpetually engaged, you know someone is there to see
the fax
with best wishes
Richard
Richard Mainwaring-Burton
Consultant Biochemist
Queen Mary's Hospital
Sidcup, Kent
DA14 6LT
020-8308-3084
-----Original Message-----
From: Williams David G (RLN) City Hospitals Sunderland - Clinical
Scientist [mailto:[log in to unmask]]
Sent: 16 December 2003 17:12
To: [log in to unmask]
Subject: Re: Telephoning results
We had a look at this last year. There is not too much of a problem with
results generated from the hospital, the relevant requesting doctor can
usually be found. Occasionally there are problems with some doctors who are
annoyed at being awakened by a telephone call, but that begs the question,
if the request wasn't that urgent, why ask for it.
The GP's were on the whole unwilling to make any accommodation for urgent
requests. One perennial problem is trying to get the result through to a
permanently engaged number - by the time it finally rings, the surgery is
usually closed and you are diverted to the deputising service. Depending on
which service you get, some will contact the relevant doctor, some will not.
As some 80% of all GP's have stated that they are going to give up night
work after April, this could prove to be a real problem.
David G Williams
-----Original Message-----
From: Heather Thornes [mailto:[log in to unmask]]
Sent: 16 December 2003 15:02
To: [log in to unmask]
Subject: Telephoning results
Although my lab. still runs a conventional 9-5 service, with on-call, we are
finding it increasingly difficult to telephone abnormal results to GPs or
indeed medical staff if the sample has come from OPD. We see this as
becoming even more difficult when the new GP contracts come into service. My
question therefore is - how do labs. which operate a 24 hr shift service
deal with the problem of such results which may be generated at very
unsocial hours. What responsibility does the BMS who generated such a
result, or the clinical scientist who authorises it have in communicating
it?
Many thanks in anticipation of your replies & seasonal greetings to all
mail-base participants!
Heather
Heather Thornes
Consultant Clinical Scientist
University Hospital of N.Tees & Hartlepool
STOCKTON-ON-TEES
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------ACB discussion List Information--------
This is an open discussion list for the academic and clinical
community working in clinical biochemistry.
Please note, archived messages are public and can be viewed
via the internet. Views expressed are those of the individual and
they are responsible for all message content.
ACB Web Site
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