I have to say that we do it automatically via the computer and in fact are
encouraging more doctors to use it for their final reports. It is faster and
while it may end up at the wrong address so might the post. More likely is
the fact that the wrong doctors code is entered into the computer and the
patients results go to the wrong doctor. Once the fax number is in the
computer the chances of an error are minimum. We are no longer giving out
results by phone as we find this more of a risk. The only way to make sure
it is the doctors office is to know them personally or to phone them back.
If a doctor's office wants patients' results we will fax them and do not
give them verbally.
I am not sure the proper response to a problem is to make sure it gets
caught up in permanent red tape. We should deal with itone way or the other.
Elizabeth Mac Namara
Jewish General Hospital
Montreal
-----Original Message-----
From: Clinical biochemistry discussion list
[mailto:[log in to unmask]]On Behalf Of Myers Martin
Sent: March 17, 2003 10:58 AM
To: [log in to unmask]
Subject: Re: Faxing of results
I would suggest that all faxing of results to GPs should be stopped
immediately.
GPs should receive the result as a usual paper report, by telephone or by
encrypted electronic messaging. If a practice requests that a report should
be faxed to them, I say no politely. If there is disagreement I suggest the
issue is referred to the Governance committees of the Acute Trust and
Primary Care Trust who will take months to resolve the issue. I find that
mentioning the risk of faxing, by accident, a patient's result to a local
Chinese restaurant or the local paper, usually focuses their minds.
Pathology has a duty of care for delivering the report to its destination.
martin myers
-----Original Message-----
From: Corns, Cathryn [mailto:[log in to unmask]]
Sent: 17 March 2003 15:37
To: [log in to unmask]
Subject: Faxing of results
What does everyone out there do?
We still fax reports to some GPs, at their demand, even though we know that
we do this in a way which contravenes guidance, and we are currently
reviewing this. However, one ex-fundholder practice in particular is
insistent that we fax, and not phone, reports to them. Do other labs
implement the DoH policy according to the letter, or do people use a
work-around. I know that in the long term this will all be solved by
Pathology messaging, but this surgery already has electronic links.
Cathryn Corns
Head of Biochemistry
Southend Hospital
01702 435555 ext 4058
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