Wrong I think
Usually several attempts are made to get through to the number with the same
result. (number engaged) and also there is usually only one person ringing
out results.
Our GP's acknowledge this to be a problem, but are loath to provide us with
another contact telephone number.
-----Original Message-----
From: Lynn Turnbull [mailto:[log in to unmask]]
Sent: 17 December 2003 11:42
To: [log in to unmask]
Subject: Re: Telephoning results
Am I under the wrong impression here ...?
I thought that if caller A dials a GP number and it is not answered because
no one is there to answer it but caller A leaves the phone ringing assuming
that it will be answered - then caller B's attempts to dial the same GP
number will get the engaged tone.
That means that just because a line to a GP is engaged then you can't assume
it is because there is someone at the GP end of the line talkiing on the
line.
right or wrong?
Lynn Turnbull
Lynn Turnbull
Quality Co-ordinator
Clinical Biochemistry and Immunology
Old Medical School
Leeds General Infirmary
Leeds
LS1 3EX
Phone : 0113 392 3947
Fax : 0113 343 5672
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