To English Biochemist Mailbase colleagues
We are still having problems at Lewisham.
Apart from the tedious IT issues there is a process problem with paper
requests from GPs.
A major complaint from the GPs is that we send reports to the wrong Dr
or Practice. Partly data input errors in the lab but mostly poor quality
of information on request forms. We provide the main practices with self
adhesive labels for their requests to Path & Radiology. These contain
eye readable name/address plus national Practice and GP codes in barcode
format. They do not include patient details which are mostly
handwritten.
I have proposed investing in a system such as Datalog or Anglia to link
to our iSoft Telepath. These systems allow existing software in the GP
systems to print a request including all details in both eye readable
and 2D barcode format and read this into the Path systems.
I can easily make a business case for this and be cost neutral over 2
years as well as solving the quality issues. This proposal was resisted
at our last Trust/GP link meeting. An external IT supplier who has
business with the Trust stated that a national system for direct
electronic requesting was imminent.
Has anyone heard of this ?
Has anyone developed successful alternatives to the commercial systems
?
All responses appreciated.
Dr Paul Eldridge
Clinical Biochemist
University Hospital Lewisham
London SE13 6LH
UK
Phone: (44) 020 8333 3255
Fax: (44) 020 8690 8891
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University Hospital Lewisham
Tel: 020 8333 3000
Web: http://www.lewisham.nhs.uk/
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