I've found the articles published on the Q-Probe surveys of emergency room
turnaround times useful benchmarks for comparison. This article by Steindel
SJ, Howanitz PJ is a bit dated, but it is publically available:
Changes in emergency department turnaround time performance from 1990 to
1993. A comparison of two College of American Pathologists Q-probes studies.
Arch Pathol Lab Med. 1997 Oct;121(10):1031-41.
Regards, Andrew
Dr. Andrew W. Lyon, Clinical Biochemist / Home Office
Univ. Calgary // Calgary Laboratory Services.
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