While reading the discussions on Sage, I kept wondering if others were
have that problem, as we were having, with MIT Press journals. For
example, our subscription to Neural Computing showed that we had access
only to Issue #8 of 2001. After further exchanges, I was informed by
Catchword that it was corrected but found that "corrected" meant only
adding access to the rest of the issues in 2001, not the issues in
2002. Further correspondence and that single title is now available.
Now, I need only check all the rest of MIT Press and Sage.
BTW, our subscriptions are with divine Faxon so I don't think that it's
a subscription agent issue.
kent mulliner, ohio university
At 12:48 PM 2/15/02 +0000, you wrote:
>Like many people who have already responded to the list we don't have the
>time to check regularly if we still have access to electronic journals.
>Actually we don't even have the time to add URLs to all the journals which
>include electronic access with print subscriptions, as I have just found
>while trying to check access to Sage journals!
>
>We've had problems with subscription renewals to MIT Press journals (via
>CatchWord). It took at least a dozen email messages between us,
>SwetBlackwell, CatchWord/ingenta and MIT Press and a couple of weeks to
>gain access to 2002 issues of one title. I have now checked other MIT
>Press titles and access to the 2002 issues don't seem to have been
>activated for any of them although we have renewed our subscriptions.
>
>Are other libraries experiencing the same problem? Our print
>subscriptions to these titles are placed via SwetsBlackwell's FAST
>service.
>
> > This kind of problem is becoming more and more unacceptable and time
> > consuming. It makes one question just what it is we are paying for
> > when we take out subscriptions. What about our users who suddenly
> > don't have access to things that we informed them we do have access
> > to? There must be a way that publishers can annually verify to us
> > those journals we have electronic access to.
>
>Mieko
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>Tech Services Manager/System Coordinator | Phone: +44 (0)1248 382970
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