I am putting together a Good Practice Guide for our Trust to cover Results
Reporting. Has anyone already done this? We have just completed roll-out of
Results Reporting to all acute ward areas but currently do not have Order
Comms.
One current issue with our system is that medical staff are very reluctant
to acknowledge receipt of results. This is particularly important for alarms
and alerts which may remain displayed long after appropriate clinical action
has been taken. (Our alarms and alerts relate to test results falling
outside of pre-defined critical limits.)However, it should also apply to
other results indicating that someone with the ability to act on results has
actually seen them. It could also be the case that less than 10% of our
reports are ever read by anyone - but let's not go there....
I am aware of the very useful Good practice guidance in Pathology EDI for GP
messaging www.nhsia.nhs.uk/pathology/pages/documents/gpgg_v1.004.doc
(requires Adobe Acrobat). Some of this, such as the need for a unique
patient identifier is equally applicable to the Hospital situation. However,
delivery to a GP 'in-tray' is not equivalent to delivery to a ward based
reporting system.
Any comments welcome
Robert
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