Tell us more...
Commercial or in-house system?
Managed by LM or ICT Dept?
Dr Jonathan Kay
On Friday, August 23, 2002, at 11:51 , TICKNER TREVOR (RM1) Norfolk and
Norwich NHS Trust wrote:
> Yesterday our lab computer crashed. That there is inadequate backup is
> due
> to forces outside the control of chemistry but it has served to remind
> us of
> the need to ensure that laboratories are resilient and have adequate
> capacity (including human) to recover from any downtime.
>
> Pathology is credited with a role in 70% of medical decisions. We
> estimate
> that we are, in essence, reduced to about 20% of our normal capacity.
> This
> suggests that a breakdown within the laboratory could reduce hospital
> throughput by 50%.
>
> My best estimate is that each 'bed' equates to some £400 per day so
> that for
> every day we are out of action the potential cost to our Trust is nearly
> £200,000 per day. (I have assumed that a bed is a good measure of
> resource
> utilisation).
>
> While these figures are undoubtedly spurious, the conclusion must be
> that
> pathology downtime is expensive to the NHS and puts patients in
> jeopardy.
>
> As we head towards modernisation we must make allowance for the greater
> risks that emanate from rationalisation.
>
> Trevor Tickner,
> Norwich
>
>
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