Hi,
there are such studies made in software projects. Suggest that you read:
Bias, R.G., & Mayhew, D. J. (Eds.) (1994). Cost-justifying Usability.
Academic Press.
I have especially had use of Clare-Marie Karat's chapter ("A business case
approach to usability cost justification") in that book.
Regards,
// Mattias
+----------------------------------------------------------
| Mattias Arvola, Doctoral Student
| Linköpings universitet, Human-Centered Systems
| http://www.ida.liu.se/~matar Phone: +46 13 285626
+----------------------------------------------------------
01-12-12 16.42, skrev An Jacobs på [log in to unmask] följande:
> Does anybody know of some studies on the success of
> products developed taking into account user/human centred design techniques
> compared to products not taking this into account?
>
|