Dear Lis-Linkers
I am currently writing my dissertation for the MSc in
Library and Information Management at the University of
Bristol. My topic is the use of self-service in academic
libraries (both further and higher education), focusing in
particular on self issue and self return. I have attached a
questionnaire in Excel which I would be grateful if any
library can answer. Should you prefer I can post a copy of
the questionnaire. This questionnaire has been sent to many
academic institutions so apologies if you have already seen
it and responded to me.
Self-service, and in particular self issue and self return,
are very much topical areas of interest. I hope that my
research will benefit institutions intending to purchase
self issue or self return in the future. The three main
objectives of my research are:
· To ascertain the extent to which the implementation of
self-service can lead to cost benefits
· To gauge how the institutions have implemented the change
to self-service
· To judge the ways users have adapted to self issue and/or
self return
I shall compile the results and feed back to any interested
parties later in the year. Thanks for your help.
Eleanor Webster
MSc in Library and Information Management
University of Bristol
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Webster, Eleanor2
Email: [log in to unmask]
"University of the West of England"
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