This is mentioned on the CSDirect Known Issues page under WebOPAC.
Mieko
On Wed, 14 Feb 2001, Lesha Fossey wrote:
> On Wed, 14 Feb 2001 14:34:22 +0000 "M.G. Taggart" <[log in to unmask]>
> wrote:
>
> > 2. Has any site experienced problems with self-service renewals from the
> > opac? We have had a few oddities concerning mainly hour-based loans. We are
> > not sure whether it is a software, parameters, ISP, or network problem!
>
> Since update D we have had a problem whereby the HOUR until which an hourly loan
> has been renewed is not displayed on the web opac. The screen says, e.g. "due
> 13/02/2001 17:00, RENEWED now due 14/02/2001" when in fact it's been renewed to
> 10am on 14th. This led to a couple of problems when people returned books at the
> end of the day, claiming they didn't know that the book was in fact due by a
> particular time earlier that day. We reported this to the helpdesk before
> Christmas, and in the meantime have disallowed hourly loans from self-renewals.
> This obviously means extra work for us, and having to override renewal blocks
> for every hourly renewal etc, so we are keen for them to resolve the problem
> asap!
>
> Is this the sort of problem you've been experiencing? (by the way, the hour due
> DOES display if the patron subsequently sorts the checked out items by due date)
--
Mieko Yamaguchi [log in to unmask]
Technical Services Manager/System Coordinator +44 (0)1248 382970
Main Library, University of Wales Bangor, UK +44 (0)1248 382979 (Fax)
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