Hello everyone,
We are having some problems with students downloading files in CourseInfo
and wonder if anyone else has experienced similar problems. I'm told that
Netscape has problems with long URLs so this might explain part of the
problem. By the way, why *does* CourseInfo use such long URLs to index
files! This seems to be cured in Blackboard but we won't be switching over
until after this semester.
If students try to access certain file types, particularly PowerPoint and
Excel files, they can only download the PP file and get a corrupt SS file in
Netscape. In IE they get a standard error message saying they can't download
the file for any of the following reasons...
I am keen to find out whether it is a browser problem, a CourseInfo problem
or a local problem. Any similar experiences or answers would be appreciated.
regards
Paul
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Paul Chin
Learning Technology Adviser
Academic Services Learning Development
Hardy Building
University of Hull,Hull HU6 7RX
email: [log in to unmask]
tel: +44 (0)1482 465508 (direct line)
tel: +44 (0)1482 465198 (dept. office)
Fax: +44 (0)1482 465458
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