Has anyone else had this problem?
I've just tried accessing some Blackwell Science titles on ingenta (using
bids.ac.uk address) and they all request credit card payment. We do now, and
have always, subscribed to the NESLI deal, and always requested, on renewal,
access via ingenta.
We have periodically received a printed list from ingenta of our titles with
subscribed dates; the last two of these have only listed our BS titles with
dates up to 1997 or 1998, but I checked them all at the time, last year at
least, and they all worked ok so I didn't query the printouts, assuming that
the NESLI deal was recorded separately.
I KNOW these titles have all been working since 1997/8, but ingenta now say
that is not possible as their lists do not show us as having access
activated since 97/8.
Has anyone else experienced this problem, and any idea why access should
have stopped now/recently?
Thanks
Sandra
Sandra Morris
Electronic Information Development Officer
Hugh Owen Library
Information Services,
University of Wales, Aberystwyth, Penglais Campus,
Aberystwyth, Ceredigion, SY23 3DZ
Email: [log in to unmask]
Extension: 1892 Phone: (01970) 621892 FAX: (01970) 622404
|