Leaving aside the current IP address recognition problems, I would be
interested in sharing ideas about how best to provide guidance for our users
on the new ingenta web site.
The default 'search ingenta' option is a challenge as it seems to default to
'uncover plus'. At first sight, having read the new help files under 'about
this site' (top of window), I had assumed that 'uncover plus' would now
include articles available in full-text online as well.
I quote: "The ingenta and UnCover content has now been integrated to offer
users single-point access to an unparalleled 25,000 publications linked to
the full-text articles of over 4,500 publications from 150 academic and
professional publishers. The combined service is UnCoverPlus."
In fact, there is a separate 'online articles' tab for full-text articles. I
think this will be very difficult for our users, many of whom will be put
off if they see no results returned in the default 'uncover plus'. There is
no prompt then to check the 'online articles' tab which is what most of our
users will be wanting. ('Uncover plus' seems only to list those articles
available by fax or Ariel fax delivery.) I have looked at the
context-sensitive help (Need help?) at this point but the options that
display are not those I see on the screen.
An example to try is: search for: tourism publication title: Singapore
Journal
This returns no hits in 'uncover plus' but 3 in 'online articles'.
I may be missing something here, so any suggestions would be gratefully
received!
Nicholas Lewis
Electronic Resources & LLT Subject Librarian
UEA Library
Norwich
NR4 7TJ
phone: 01603-592382
fax: 01603-259490
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