Further to my last e-mail here are some useful - and practical - references:-
1. The Alberta experience is at http://www.thealbertalibrary.ab.ca/. Well
worth looking at. The McClure project will be at a similar stage in
several States in the USA.
My correspondent writes: "There is still a considerable amount of work to
be done
before they are ready to go to the public. You can look at the work done
to date on The Alberta Library website. It can be found at
http://www.thealbertalibrary.ab.ca/ under the electronic performance
measures project. It is exciting stuff. There are components emerging,
but we are experiencing some problems in turning virtual services into
concrete measures.
We hope to have some preliminary performance measures in place by the
end of the year so that I can add them to our provincial survey and
annual report of public libraries for 2000. (as test measures this year
to see if anyone complains about having to do them and to alert them to
the fact that we will be expecting them to collect them in 2001)."
2. The U.S. National Commission on Libraries and Information Science
(NCLIS) announces the completion of the sixth public library Internet
study. Public Libraries and the Internet 2000: Summary Findings and
Data Tables was prepared by Dr. John Carlo Bertot and Dr. Charles R.
McClure for
NCLIS. The summary findings of the 2000 study are available at
http://www.nclis.gov/statsurv/2000plo.pdf. However when I tried to access
it I got the message ACCESS FORBIDDEN - so maybe we shall all have to try
to buy the Report from ALA!
John Sumsion - Senior Fellow, Department of Information Science,
Loughborough University, Loughborough, Leics. LE11 3TU, (UK). Tel +44
(0) 1509 223082/223052. Fax: 223053.
HOME ADDRESS (preferred): The Granary, 29 Main Street, Rotherby, Melton
Mowbray, Leics. LE14 2LP. Tel: +44 (0) 1664 434485. Fax: 434918
[same e-mail]
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