Hi Chris.
The production of published case studies in design are one of the big
issues we have to address as a design community... one good practice
institution is the Australian Communications Research Institute based in
Canberra - headed by David Sless. They carry out many design research
projects for government and commercial organisations, similar to the
Cambridge Research Institute in the UK.
It is graphics and communication - not the industrial design you requested.
But their work is often disseminated through Information Design Journal and
is of a high quality in terms of documented design processes. Not usually
quantitative either, but I'm sure you could approach them for copies of
case studies.
Their website is:
http://www.communication.org.au/
Cal
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Professor Cal Swann MA FDIA FCSD
School of Design, Curtin University of Technology
PO Box U 1987. Perth WA 6845. Australia
Phone 08 9266 4018. Fax 08 9266 2980
Publications: 'Techniques of typography' Lund Humphries
'Language and typography' Lund Humphries
Cal Swann home page:
http://staff.curtin.edu.au/~rswannc/
Also visit the School of Design Master of Design Website at URL:
http://www.curtin.edu.au/learn/unit/Design/
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