We at Luton have also experienced the same issues so far discussed -
Fortunately, I have been on the case for about three months, and
have unearthed some remarkable discoveries.
Some of the Students flagged 'X' (approx 800!!) on the initial claim
file were deleted from the database, the assumption being they were
not in attendance rather than the other reasons we had to award this
status (wrong course, level etc.)
Reconciling remittance advice details to payments received. When
asked to detail their version of events, I was issued with a bizarre
reply whereby the SLC can, and suposedly have, issued BACS payments
to ourselves for negative values!!
I believe we are still owed in the region of £300k, I am not holding
my breath!
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