Hi all
We've just had a user in stating that because, after numerous attempts to
contact her, I copied an overdue letter to her boss asking the boss to
contact the person, I contravened her human rights. I must admit, that after
I took my jaw off the floor, I pointed out that we had lettered her at both
ward and home address, that the book was a weekly loan which was 6 months
overdue and she had signed our membership form which stated that she agreed
to abide by our rules and regs - one of which is that we reserve the right
to contact people's line managers in these cases. I also told her that when
we give out the membership form she would have been asked for a line manager
countersignature and why ( to cover us for just such an eventuality). Anyway
she went away having paid the fine, but it got me thinking, did she have a
case ?
I looked up the convention and there is
RIGHT TO RESPECT FOR PRIVATE AND FAMILY LIFE 1. Everyone has the right to
respect for his private and family life, his home and his correspondence.
However further on in this article it states
There shall be no interference by a public authority with the exercise of
this right except such as is in accordance with the law and is necessary in
a democratic society in the interests of national security, public safety or
the economic well-being of the country, for the prevention of disorder or
crime, for the protection of health or morals, or for the protection of the
rights and freedoms of others.
Does this mean that she contravened others' human rights by depriving them
of the right and freedom to borrow the overdue book, or that I had the right
to contravene this article as I was trying to prevent a crime (theft of
hospital property)
So what does everyone think ? Did my contacting and informing her boss of
her overdue contravene her human rights?
Charlotte
Charlotte Boulnois
Library Services Manager
NHS Greater Glasgow and Clyde Acute Services Division (South)
Central Library
Southern General Hospital
1345 Govan Rd
Glasgow
G51 4TF
Tel :- 0141 201 2163
Fax:- 0141 201 2057
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