Thanks Rachel. Do you report via this page http://support.ebscohost.com/contact/askus.php
Vicki
_______________________________________________________________________________
Vicki McGarvey, BA (Hons) PGDipILS MEd MCLIP CMALT SFHEA TEF
Learning & Information Services Manager
Collection Management, Research & Digital Resources
Library, Staffordshire University
F300, Cadman/Blackstone, College Road, Stoke-on-Trent
t. 01782 294560 e. [log in to unmask]
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Rachel Oldridge
Sent: 16 January 2017 10:21
To: [log in to unmask]
Subject: Re: [lis-e-resources] My
Hi Vicki
We get these fairly regularly, I just take the account details and pass on to EBSCO
Rachel
Rachel Oldridge
Digital Resource Manager
University of Bedfordshire
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of MCGARVEY Vicki
Sent: 16 January 2017 10:18
To: [log in to unmask]
Subject: [lis-e-resources] My
Dear Everyone
I have had a reported problem from one of our users that they cannot login to My Ebscohost. We had a similar problem last year with users. I can logon to my account and my colleague can. Has anybody else had this problem reported?
Vicki
Vicki McGarvey, BA (Hons) PGDipILS MEd MCLIP CMALT SFHEA Teaching Excellence Fellow Learning & Information Services Manager, Collection Management, Research & Digital Resources Information Services, Library, Staffordshire University F300, Thompson Library, College Road, Stoke-on-Trent t. 01782 294560 e. [log in to unmask]
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
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