I am responsible for a number of internal websites, which I need to
analyse/review before Christmas this year, with a view to making whatever
changes are necessary to maintain the value of the site to its users within
the organisation.
I have been keeping records of monthly hits for each page on the sites and,
although this is not the most effective measure, we will at least be able
to see which pages are used most. I also intend to carry out interviews
with the members of the user group, to gauge their opinions of the website
by using set questions. I also have a number of comments, sent by users
throughout the last year.
Although this may seem like enough information to carry out the reviews, I
would like to know if anyone knows about reviewing websites, especially
those based on an intranet and whether there are any additional/more-
efficient ways that I could try to make this process as comprehensive as
possible.
Any helpful advice would be appreciated.
Ken
|