Thanks for getting back Andrew
No we are not using an LTI
I upload manually using a CSV
Yes - the student username and number persist
We updated the server recently moving to the latest version of PHP
Jim
Hi Jim,
I've not had any reports of this. Are the student and staff details originating from an LTI connection? If so, could you let me know which version of the LTI plugin you are using? Do any fields of the affected accounts remain?
Many thanks,
Andrew
On 04/11/2019 09:24, Turner, Jim wrote:
Hi
I am on Version: 3.0.3. Everything has been working fine for years. But recently some of the fields in student and staff accounts delete themselves. The names and email addresses
are disappearing. Anyone been getting this?
Cheers
Jim
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