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Hi All,

    After working with Jim, we determined that the LDAP authenticator had a bug in it from a recent patch. I've reverted the LDAP authenticator to a previous version which has resolved the problem. This has been released as WebPA version 3.0.5. Details of the fix can be found here: https://github.com/WebPA/WebPA/blob/v3.0.5/CHANGELOG.md

Thanks to John and Jim from LJMU to help identify the issue,

All the best,

Andrew

On 04/11/2019 11:45, Andrew Millington wrote:

Thanks Jim. I will email you directly to prevent this mailing list from having too many messages and update here when we know the cause,

All the best,

Andrew

On 04/11/2019 11:14, Turner, Jim wrote:
Thanks for getting back Andrew
No we are not using an LTI
I upload manually using a CSV
Yes -  the student username and number persist

We updated the server recently moving to the latest version of PHP
Jim





From: WebPA <[log in to unmask]><mailto:[log in to unmask]> On Behalf Of MILLINGTON Andrew
Sent: 04 November 2019 10:26
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: disappearing account details


Hi Jim,

    I've not had any reports of this. Are the student and staff details originating from an LTI connection? If so, could you let me know which version of the LTI plugin you are using? Do any fields of the affected accounts remain?

Many thanks,

Andrew
On 04/11/2019 09:24, Turner, Jim wrote:

Hi

I am on Version: 3.0.3. Everything has been working fine for years. But recently some of the fields in student and staff accounts delete themselves. The names and email addresses are disappearing. Anyone been getting this?

Cheers

Jim





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