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All working fine for me via Safari on OSX.

I had to enable flash and then it simply worked, I used the link:

https://sas.stfc.ac.uk/vportal/VideoPlayer.jsp?ccsid=C-5d13ead9-b217-4b5b-bceb-bb37e04bbefe:4

Colin



On 9 Jan 2019, at 09:42, [log in to unmask]<mailto:[log in to unmask]> <[log in to unmask]<mailto:[log in to unmask]>> wrote:

I have enabled Flash but just get a black rectangle and no sound…

Guessing that using Chrome on OS X is not supported?

:-(

On 9 Jan 2019, at 09:33, Marcin Wojdyr <[log in to unmask]<mailto:[log in to unmask]>> wrote:

On Wed, 9 Jan 2019 at 10:28, Kay Diederichs
<[log in to unmask]<mailto:[log in to unmask]>> wrote:

Sorry, I need some additional help with this.

If I use my browser (Firefox or Chrome on Linux) to go to http://sas.stfc.ac.uk/p.jsp?i=2 it gets redirected to https://sas.stfc.ac.uk/vportal/VideoPlayer.jsp?ccsid=C-5d13ead9-b217-4b5b-bceb-bb37e04bbefe:-1

I also use it on Firefox on Linux and it works for me. I got
redirected to almost the same address, except that the last digit is
4:
https://sas.stfc.ac.uk/vportal/VideoPlayer.jsp?ccsid=C-5d13ead9-b217-4b5b-bceb-bb37e04bbefe:4
(I had to enable Flash)

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