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Hi Heather,

 

Because we have a lot of students still on campus during vacations, we don’t change the loan periods for vacations. Books are due back in a week (unless high demand). We think that gives a good window for posting items back.

 

Helen.

 

 

Helen Barrell

Online Services Manager

Library Services

Academic Services

University of Birmingham

Birmingham

B15 2TT

 

Tel: 0121 414 5851

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www.intranet.birmingham.ac.uk/library

 

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From: A general library and information science list for news and discussion. [mailto:[log in to unmask]] On Behalf Of Heather Wells (LIB - Staff)
Sent: 03 December 2018 12:03
To: [log in to unmask]
Subject: FW: Automated renewals - one further question

 

Dear All

Apologies for yet another question relating to automated renewals.

 

We are finalising our thoughts about our circulation policies when we move to our new LMS but have one outstanding issue, around vacation loans, and we are unsure of the best approach to take. 

 

Would any libraries that have implemented automated renewals, care to share what you do over the summer period to try an balance allowing users such as undergraduates, to borrow items for extended periods, with ensuring availability of stock for those users still on campus. 

 

I am aiming to collate responses to all the questions I have posed, by the end of December and will share this, anonymised, with the list.

 

Many thanks

 

 

Heather Wells  BSc, MSc, MCLIP

Head of User Services, The Library 

University of East Anglia, Norwich Research Park, Norwich, NR4 7TJ

Tel: 01603 593440       Mobile: 07939 553954

 

For the next few weeks I will only be at work on Mondays, Wednesdays and Thursdays
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From: Heather Wells (LIB - Staff)
Sent: 01 November 2018 14:15
To: [log in to unmask]
Subject: Automated renewals - another question

 

Dear all,

 

Leading on from our earlier query below, would any libraries who have implemented automated renewals be willing to share some further advice?

 

I am particularly interested in how the change was received and whether there were any negative perceptions about resource availability.  Did your customers feel that items were ‘out forever’ and, if so, how did you overcome that?   

 

Again, if others are interested in the responses we can collate for the list.

 

Best wishes,
Cath

 

Catherine Breame Library User Services Manager
University of East Anglia, Norwich Research Park, Norwich, NR4 7TJ

Tel: 01603 593507

Email: [log in to unmask]

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From: A general library and information science list for news and discussion. <[log in to unmask]> On Behalf Of Heather Wells (LIB - Staff)
Sent: Monday, October 22, 2018 8:52 AM
To: [log in to unmask]
Subject: Automated renewals and drop in fines income

 

We would like to introduce automated renewals when we change our LMS, hopefully next year, and only fine for items not returned when another borrower has requested them. 

Our fines income has been decreasing year on year but we know that automated renewals will have a large impact and so are trying to estimate the likely drop in our fines income from such a change.  It would be really helpful if anyone that has recently introduced automated renewals, would be willing to share the % drop in fines income you saw when they were introduced?

 

I know a number of other HEIs are considering introducing automated renewals so I would be happy to collate any responses received and share the anonymised results with the list.

 

Many thanks

 

Heather Wells  BSc, MSc, MCLIP

Head of User Services, The Library 

University of East Anglia, Norwich Research Park, Norwich, NR4 7TJ

Tel: 01603 593440       Mobile: 07939 553954

 

 


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