Another workaround that used to work (it presumably still does but I haven't tried for a while) is unenroling the staff member from any courses they were students in and resynching WebPA in those course so they were removed. Once they were only tutors all was fine again. However if the WebPA link had been deleted from the course (this happened surprisingly often as staff were added as students mainly in test courses or training courses) we'd have to do it as Danny's fix above. 

Pete Mella BA M.Ed SFHEA

Learning Technologist


Digital Learning Team

Academic Programmes & Student Engagement

The University of Sheffield

210 Portobello

S1 4AE


Tel: 0114 2220429


ALT Learning Technologist Team of the Year 2017



On Thu, 1 Nov 2018 at 14:59, Stephen P Vickers <[log in to unmask]> wrote:
This sounds like a serious bug and the suggested workaround presumably
means that the user will be given tutor access to modules on which they
should only be a student.  Has anyone submitted a fix for this bug?

Stephen

On 01/11/18 14:47, Danny Monaghan wrote:
> This is a bug that we've suffered with for years. If anyone with a tutor
> role has ever been enrolled as a student then they lose their tutor view
> to everything.
>
> To fix it you have to change /pa2_user_module.user_type/  to 'T' for all
> instances for that user, then they get the tutor view back.
>
> Danny
>
> *Danny Monaghan*MEd, FHEA_
> _Senior Learning Technologist
>
> __
>
> Digital Learning Team
> Academic Programmes and Student Engagement
> University of Sheffield
> 210 Portobello
> Sheffield
> S1 4AE
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> On Thu, 1 Nov 2018 at 13:51, FINDLAY Mark <[log in to unmask]
> <mailto:[log in to unmask]>> wrote:
>
>
>     Hi,
>
>     We have a user who has set up a WebPA assessment in our Learn instance.
>     In learn he can edit the assessment as you would expect, however in
>     WebPA he appears to have a student view, and gets a message informing
>     him he has no assessments available, nor the ability to create any.
>
>     If we query the user type in the database for this user, he returns as
>     user_type: T which is presumably tutor, and what is expected.
>
>     Any ideas in the hive as to what might be happening here?
>
>     Thanks in advance,
>     Mark.
>
>     --
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>     Digital Learning Applications & Media
>     University of Edinburgh
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