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We’re getting server timeouts when trying to access content (logged in via OpenAthens) Helga J. Perry, Electronic Systems & Resources Librarian Clinical Sciences Library University Hospital Coventry CV2 2DX 02476 968827 ; [log in to unmask] ; Twitter @UHCWLibrary) [cid:image4c8ea9.GIF@e66c8e12.47b5df21] DISCLAIMER: This email and any attachments are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient you must not copy this message or any attachment or disclose the contents to any other person, nor take any action in reliance of its contents: to do so is strictly prohibited and may be unlawful. If you have received this message in error please accept our apologies and contact us at the address below or by email at [log in to unmask]<mailto:[log in to unmask]> Any files attached to this email will have been checked by us with virus detection software before transmission. 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Address: UHCW NHS Trust, Executive suite, 3rd Floor Rotunda, University Hospital, Clifford Bridge Road, Coventry, CV2 2DX From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Taylor Sarah Sent: 06 August 2018 11:14 To: [log in to unmask] Subject: Re: [lis-e-resources] Wiley Online Library - anyone else experiencing problems with access? Hi all, Yes, looks like we’re having problems at Salford too. Sarah [University of Salford] SARAH TAYLOR Collections and Content Manager / The Library Room L02.01, Clifford Whitworth Library, University of Salford, Salford M5 4WT T: +44(0) 0161 295 6226 [log in to unmask]<mailto:[log in to unmask]> / www.salford.ac.uk/<https://www.salford.ac.uk/> From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Vause, Tom Sent: 06 August 2018 11:07 To: [log in to unmask] Subject: Re: [lis-e-resources] Wiley Online Library - anyone else experiencing problems with access? Hi Verity, We are also experiencing problems as Leeds Beckett. We have reported it to Wiley but not heard back yet. Thanks Tom [http://www.leedsbeckett.ac.uk/assets/emails/beckett-signatures/img/badge-tag.jpg] Thomas Vause, Information Services Librarian, Journals and E-resources Headingley Library Leeds Beckett University, JG134, Headingley Campus, Leeds, United Kingdom ________________________________ Tel: +44 (0)113 812 2144 Email: [log in to unmask]<mailto:[log in to unmask]> From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Verity Allison Sent: 06 August 2018 11:05 To: [log in to unmask]<mailto:[log in to unmask]> Subject: [lis-e-resources] Wiley Online Library - anyone else experiencing problems with access? Hi, We seem to have been experiencing problems with access to Wiley Online Library both on and offsite over the weekend and the problems are still ongoing. Sometimes we get a message that the site is under Maintenance and at other times the connection times out. Is anyone else experiencing problems with access? I know that Cochrane Library is migrating with the launch of the new site expected tomorrow, but don’t remember seeing any notices about down time for either Cochrane Library or Wiley Online Library – have I missed something? Many thanks, Verity __ Verity Allison | Journals and e-resources librarian Information Services St George’s, University of London Cranmer Terrace | Tooting | London | SW18 0RE +44 (0)20 8725 5344 | [log in to unmask]<mailto:[log in to unmask]> library.sgul.ac.uk<http://library.sgul.ac.uk/> Twitter: @sgullibrary<https://twitter.com/sgullibrary> Instagram: @sgullibrary<https://instagram.com/sgullibrary> Facebook: SGUL Library<https://www.facebook.com/sgullibrary/> St George’s, University of London: improving health for over 250 years sgul.ac.uk<http://www.sgul.ac.uk/> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG To view the terms under which this email is distributed, please go to:- http://disclaimer.leedsbeckett.ac.uk/disclaimer/disclaimer.html lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG