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Happy June everyone! As per the now ancient tradition it's the first Monday of the month which means a look at all the tickets. 45 Open UK Tickets this month. IPv6 Tickets. SUSSEX: https://ggus.eu/?mode=ticket_info&ticket_id=131617 Some good progress here with the last update on Friday painting a hopeful picture of IPv6 come the autumn. RALPP: https://ggus.eu/?mode=ticket_info&ticket_id=131616 Last update had Chris trying to beat his dual-stacked PS boxes into shape - but this was back in January. Needless to say the ticket needs an update! OXFORD: https://ggus.eu/?mode=ticket_info&ticket_id=131615 Last update was back in March, with summer the likely timeframe for v6 deployment. Three months on the ticket could do with a slight update to re-confirm this is still the case. CAMBRIDGE: https://ggus.eu/?mode=ticket_info&ticket_id=131614 It's a similar case for Cambridge. BRISTOL: https://ggus.eu/?mode=ticket_info&ticket_id=131613 Any news on your plans from back in April to get your PS box onto a v6-enabled network? BIRMINGHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131612 Some recent good news here with Mark getting his PS box (kindof) v6 pingable, just waiting on the v6 DNS now. GLASGOW: https://ggus.eu/?mode=ticket_info&ticket_id=131611 Gareth covered his bases well with his update back in February. Hopefully the new build is on schedule. ECDF: https://ggus.eu/?mode=ticket_info&ticket_id=131610 Andy gave a mixed update a few weeks ago, citing some v6 routing differences and an upcoming wholesale networking overhaul scheduled for September so the ticket is freshly on hold pending more information. DURHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131609 A quick update last month reports no significant progress. SHEFFIELD: https://ggus.eu/?mode=ticket_info&ticket_id=131608 Elena gave an update at the end of April, with work on the border routers scheduled for May. Hopefully that went well and you'll have more information soon. MANCHESTER: https://ggus.eu/?mode=ticket_info&ticket_id=131607 Any plans on dual-stacking your storage after your Perfsonar successes? LIVERPOOL: https://ggus.eu/?mode=ticket_info&ticket_id=131606 Any news on those ongoing negotiations mentioned in the last March update? UCL: https://ggus.eu/?mode=ticket_info&ticket_id=131604 Have re-poked their network admins over this. RHUL: https://ggus.eu/?mode=ticket_info&ticket_id=131603 No news for a while after the February update that v6 reverse-lookup wasn't working. Back to the regular tickets... NGI https://ggus.eu/?mode=ticket_info&ticket_id=135038 (9/5) Review of the GOCDB info for the NGI. On to the second stage of the review now, but it's still a good time for sites to double-check their gocdb entries if they haven't recently. In progress (22/5) OXFORD https://ggus.eu/?mode=ticket_info&ticket_id=135485 (3/6) A fresh in ticket from Sno+, concerning the bdii information disappearing from their feeds. Assigned (4/6) BRISTOL https://ggus.eu/?mode=ticket_info&ticket_id=135121 (15/5) A ROD ticket for failed webdav tests. The tests were doomed to never work, so Lukasz disabled the endpoint in the gocdb. Daniela reckoned the ticket needs to be closed to try and see if it disables the alarms. In progress (24/5) https://ggus.eu/?mode=ticket_info&ticket_id=135120 (15/5) Another week or so and this availability ticket should be able to be closed - until then it should be On-Hold'd. Reopened (4/6) https://ggus.eu/?mode=ticket_info&ticket_id=135302 (23/5) CMS transfer failure ticket. It looks like this ticket hasn't been noticed yet. Assigned (23/5) https://ggus.eu/?mode=ticket_info&ticket_id=134820 (29/4) This CMS pledge enquiry ticket has had the question answered. I suspect it can be closed. In progress (1/5) BIRMINGHAM https://ggus.eu/?mode=ticket_info&ticket_id=129930 (4/8/17) The old atlas http test failure ticket. How goes the EOS migration? On hold (23/4) GLASGOW https://ggus.eu/?mode=ticket_info&ticket_id=134689 (23/4) Perfsonar update ticket. Gareth is waiting on 4.1 to be released (which I can't find any news on). On Hold (24/4) ECDF https://ggus.eu/?mode=ticket_info&ticket_id=135243 (21/5) ROD ticket for failed srm-put tests- Rob had to restart things to get them working but no shifting the alarms joy at first. The tests seem okay for the last day. In progress (24/5) https://ggus.eu/?mode=ticket_info&ticket_id=135314 (24/5) Another ROD ticket, this one for old IGTF rpms on the workers. As a quick note that may be helpful, an up-to-date version of the certificates is kept in /cvmfs/grid.cern.ch/etc/grid-security/ . In progress (28/5) https://ggus.eu/?mode=ticket_info&ticket_id=135404 (30/5) The resulting low availability ticket for the previous issues. In progress (30/5) DURHAM https://ggus.eu/?mode=ticket_info&ticket_id=134687 (23/4) Request to update the Durham perfsonar. Any news? In progress (30/4) SHEFFIELD https://ggus.eu/?mode=ticket_info&ticket_id=134947 (4/5) Atlas transfer failures - one of the C7 DPM problem tickets- see https://its.cern.ch/jira/browse/LCGDM-2604. On hold (31/5) MANCHESTER https://ggus.eu/?mode=ticket_info&ticket_id=134684 (23/4) Perfsonar upgrade request ticket. Alessandra still wants to know how necessary this update is (my thoughts are it will be quite necessary, *once* Perfsonar 4.1 is out, but I don't have Duncan's expertise). Waiting for reply (23/4) UCL https://ggus.eu/?mode=ticket_info&ticket_id=134686 (23/4) Another perfsonar upgrade ticket, Ben was looking at it at the last update. Any joy? On Hold (23/4) RHUL https://ggus.eu/?mode=ticket_info&ticket_id=134945 (4/5) Another atlas transfer ticket due to the C7 DPM troubles. On hold (17/5) QMUL https://ggus.eu/?mode=ticket_info&ticket_id=134532 (12/4) The return of an old LHCB download problem, where the turl can't be resolved. Daniel has applied a fix to his production SE. Any news that it's worked? In progress (14/5) https://ggus.eu/?mode=ticket_info&ticket_id=134573 (17/4) CMS request to install singularity, on hold until the Summer move to C7. On hold (17/4) https://ggus.eu/?mode=ticket_info&ticket_id=132929 (18/1) CMS seeing SLURM accounting problems. The APEL devs are involved now, and have asked for some parser outputs to test some stuff. In progress (10/5) IMPERIAL https://ggus.eu/?mode=ticket_info&ticket_id=135464 (1/6) A CMS ticket about checksum failures that came in on Friday afternoon. Files are being declared invalid after being double-checked, and another transfer failure query has been tacked onto the ticket today. In progress (4/6) https://ggus.eu/?mode=ticket_info&ticket_id=134567 (17/4) A ticket concerning the site rather then a site ticket, the declaration of some lost Pheno files. I poked it today. In progress (4/6) BRUNEL https://ggus.eu/?mode=ticket_info&ticket_id=133956 (9/3) A CMS xroot config change ticket. Any luck with rolling out these changes after your troubles getting the new hardware to roll them out onto? In progress (23/4) THE TIER 1 https://ggus.eu/?mode=ticket_info&ticket_id=135367 (28/5) Another SNO+ information system ticket, this one has a lot of conversation going on in it about Castor publishing even before it landed at the Tier 1 (see the mice ticket below). In progress (4/6) https://ggus.eu/?mode=ticket_info&ticket_id=135133 (15/5) CMS spotting corrupt files on ECHO, which looked not just be a problem with the file but perhaps with their metadata as well? A lot of conversation has occurred in this ticket so I'm not entirely sure what has occurred, but corrupt files have been deleted. Waiting for reply (4/6) https://ggus.eu/?mode=ticket_info&ticket_id=134685 (23/4) Another request to upgrade Perfsonar to C7. At last check some C7 perfsonars were up and running in testing. Any luck getting them into production? In progress (2/5) https://ggus.eu/?mode=ticket_info&ticket_id=135308 (24/5) MICE problems after the loss of Castor publishing. Henry has hit a problem when trying to combine the workarounds with LFC entries. In progress (1/6) https://ggus.eu/?mode=ticket_info&ticket_id=135293 (23/5) ROD tickets, again related to the loss of castor publishing. Alastair has put in a request for the SRM Ops tests for Castor to be removed. On Hold (31/5) https://ggus.eu/?mode=ticket_info&ticket_id=134703 (23/4) CMS transfers failing from RAL_disk. It appears files were being sent to the wrong namespace. There has since been a lot of lists of files being searched for. Any luck getting to the bottom of this? In progress (25/5) https://ggus.eu/?mode=ticket_info&ticket_id=135455 (31/5) CMS checksum verification at RAL. This looks to be a duplication of 135133 but I think you guys already spotted that. In progress (4/6) https://ggus.eu/?mode=ticket_info&ticket_id=127597 (7/4/17) CMS wanting to know about the RAL networking. After the new firewall went in at the end of April Chris asked for some RAL/RALPP job performance comparisons to try to see how xroot proxies could affect things. No news back, but the question could be lost in the noise. On Hold (30/4) https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16) Gridftp tests failing for ECHO due to a problem with the tests - after 117683 was left unsolved this is our oldest ticket. Not a hint of movement on the counter ticket (125026) for a long time. I think we could do with weighing up our options here. On hold (13/11/17) And that's all the tickets! Thanks for bearing with the all! Cheers! Matt ######################################################################## To unsubscribe from the TB-SUPPORT list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=TB-SUPPORT&A=1