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Dear all, Would anyone be kind enough to share any monitoring tools they use to measure soft outcomes such as: -level of confidence - feeling comfortable in your environment - feeling welcome in your neighbourhood - feeling informed enough about local services I am particularly interested in tools which assess lower level ESOL learners (from pre-entry to E2). Besides the usual before and after surveys, are there any other tools one could use please? Thank you Laila El-Metoui LGBT Education Consultant & Teacher Educator https://lelmeducation.wordpress.com<https://lelmeducation.wordpress.com/> Member of Action for ESOL http://actionforesol.org/ and NATECLA London https://nateclaldn.wordpress.com<https://nateclaldn.wordpress.com/> Supporter The Ruth Hayman Trust http://www.ruthhaymantrust.org.uk<http://www.ruthhaymantrust.org.uk/> Sent from iPhone *********************************** ESOL-Research is a forum for researchers and practitioners with an interest in research into teaching and learning ESOL. ESOL-Research is managed by James Simpson at the Centre for Language Education Research, School of Education, University of Leeds. To join or leave ESOL-Research, visit http://www.jiscmail.ac.uk/lists/ESOL-RESEARCH.html To contact the list owner, send an email to [log in to unmask]