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[cpd25-one] User Experience: Understanding the notion of the User and applying UX techniques 17th April 2018 10:00am – 16:30pm [Image result for donna lanclos]We hope that you will join us and Donna Lanclos, Library Ethnographer and Associate Professor for Anthropological Research, to ‘deconstruct the notion of the user’. She will also lead an exercise on how to apply Cognitive Mapping. Two universities, Anglia Ruskin and Kingston, will then discuss how their library teams have used UX to make service improvements. Programme 10:00-10:30 Registration 10:30-11:15 Deconstructing the notion of “user” Donna Lanclos 11:15-11:35 Break 11:35-12:20 Cognitive Mapping Activity 12:20-1:10 Lunch 1:10-2:00 UX experience activities in Anglia Ruskin University Library Norman Boyd and Nermin Minter 2:00-2:50 UX experiences from Library and Learning Services at Kingston University Robert Elves and Simon Collins 2:50-3:20 Break, networking time to discuss UX plans 3:20-3:50 Q&A session 3:50-4:00 Closing comments Cost: £225 for members; £335 for other institutions. Venue: Mary Ward House To book a place please use our online booking form<https://www.m25lib.ac.uk/events/user-experience-understanding-notion-user-applying-ux-techniques-tg3userex/>. [Description: cid:image004.png@01D1C26B.127B1340] Staff Development and Training programme of the M25 Consortium of Academic Libraries<http://www.m25lib.ac.uk/> M25 Consortium of Academic Libraries Room 653 Senate House Library Malet Street London WC1E 7HU Tel: 0207 863 6082 Web: www.m25lib.ac.uk<http://www.m25lib.ac.uk/> [Image result for follow twitter logo]<https://twitter.com/cpd25_m25> @cpd25_M25