User Experience:

Understanding the notion of the User

and applying UX techniques

17^th April 2018

10:00am – 16:30pm

 

We hope that you will join us and Donna Lanclos, Library Ethnographer and Associate Professor for Anthropological Research, to ‘deconstruct the notion of the user’.

She will also lead an exercise on how to apply Cognitive Mapping.

Two universities, Anglia Ruskin and Kingston, will then discuss how their library teams have used UX
to make service improvements.

 

 

 

 

Programme
10:00-10:30	Registration
10:30-11:15	Deconstructing the notion of “user” Donna Lanclos
11:15-11:35	Break
11:35-12:20	Cognitive Mapping Activity
12:20-1:10	Lunch
1:10-2:00	UX experience activities in Anglia Ruskin University Library Norman Boyd and Nermin Minter
2:00-2:50	UX experiences from Library and Learning Services at Kingston University Speaker TBC
2:50-3:20	Break, networking time to discuss UX plans
3:20-3:50	Q&A session
3:50-4:00	Closing comments

 

Cost:

£225 for members; £335 for other institutions.

 

Venue:

Mary Ward House

 

To book a place please use our online booking form.

 

 

 

 

Staff Development and Training programme of the 

M25 Consortium of Academic Libraries

 

M25 Consortium of Academic Libraries

Room 653

Senate House Library

Malet Street

London WC1E 7HU

Tel: 0207 863 6082

Web: www.m25lib.ac.uk

@cpd25_M25