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OK, so you are seeing an error message, that is helpful. Anything in the PHP error log on the WebPA server? Stephen On 02/12/2015 15:04, Dermody P.M. wrote: > This is the button and the error we get once clicked. > > Nothing seems to leave the server in terms of making a request to the VLE. > > Hope that makes sense. > > Pete > > -----Original Message----- > From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers > Sent: 02 December 2015 14:53 > To: [log in to unmask] > Subject: Re: synching with WebPA [was issue with using WebPA] > > Sorry, misunderstood that. What does happen when you click the button, > > anything? Can you send a screenshot of the button you are referring to? > > Stephen > > On 02/12/2015 14:47, Dermody P.M. wrote: > > > Hi Stephen, > > > > > > WireShark is on the WebPA server, and we are capturing the packets of > its NIC. When the button is clicked, no requests are leaving the > server, so the VLE doesn't get any requests. > > > > > > Pete > > > > > > -----Original Message----- > > > From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers > > > Sent: 02 December 2015 14:37 > > > To: [log in to unmask] <mailto:[log in to unmask]> > > > Subject: Re: synching with WebPA [was issue with using WebPA] > > > > > > On 02/12/2015 13:34, Dermody P.M. wrote: > > >> Hi all, > > >> > > >> We are having issues with synching too. > > >> > > >> 1. WebPA 2.0.0.11 > > >> > > >> 2. LTI > > >> > > >> 3. Blackboard 9.1 Oct14 CU3 > > >> > > >> We are trying to import the module groups by using the sync data > > >> feature, as some of them can have hundreds of students, and creating > > >> them manually is very time consuming. > > >> > > >> An ex colleague started setting up this service, and it has been left in > > >> limbo for a few months. > > >> > > >> We’ve installed WireShark on the server, and when we click the Sync > > >> button, there are no requests leaving the server?? > > > > > > Do you see the request arriving on the server? Is any response being > > > sent, or is it just timing out? > > > > > > Stephen > > > > > >> -----Original Message----- > > >> From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers > > >> Sent: 06 October 2015 11:03 > > >> To: [log in to unmask] <mailto:[log in to unmask]> > > >> Subject: Re: synching with WebPA [was issue with using WebPA] > > >> > > >> Donna, "more recent" than what? I think it should be available for all > > >> > > >> releases of WebPA 2 using LTI. But if you can supply the information I > > >> > > >> requested in my previous reply I will try to provide more specific > advice. > > >> > > >> As a general note, for anyone seeking assistance from this list, it > > >> > > >> would be extremely helpful if you gave some background information to > > >> > > >> help those of us willing to offer help; for example: > > >> > > >> 1. Which version of WebPA are you using? > > >> > > >> 2. How are students logging into WebPA (e.g. directly with a username > > >> > > >> and password or via LTI)? > > >> > > >> 3. If using LTI what VLE/LMS are you using (including version and that > > >> > > >> of any LTI module being used if it is not part of the core product)? > > >> > > >> Without this information it is very difficult to diagnose any issues > > >> > > >> being reported. > > >> > > >> Stephen > > >> > > >> On 06/10/2015 10:26, Donna Hyland wrote: > > >> > > >> > Stephen > > >> > > >> > > > >> > > >> > I want to include the sync tab to the interface under the > > >> administration functionality as in image attached. Is it a feature in a > > >> more recent version? > > >> > > >> > > > >> > > >> > Donna > > >> > > >> > > > >> > > >> > -----Original Message----- > > >> > > >> > From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P > Vickers > > >> > > >> > Sent: 29 September 2015 16:56 > > >> > > >> > To: [log in to unmask] <mailto:[log in to unmask]> > <mailto:[log in to unmask]> > > >> > > >> > Subject: Re: synching with WebPA [was issue with using WebPA] > > >> > > >> > > > >> > > >> > Probably better to start a new thread for this as it seems quite > > >> unrelated - so I have changed the subject of this reply. > > >> > > >> > > > >> > > >> > What are you trying to synch, and what are you wanting to synch > from? > > >> > > >> > Are you using LTI to connect with WebPA? > > >> > > >> > > > >> > > >> > Stephen > > >> > > >> > > > >> > > >> > On 29/09/2015 16:52, Donna Hyland wrote: > > >> > > >> >> Dear all > > >> > > >> >> > > >> > > >> >> May I add another query to this post. I am having difficulty > > >> sourcing the sync functionality on WebPA. Has anyone come across this > > >> issue before. > > >> > > >> >> > > >> > > >> >> Donna > > >> > > >> >> Educational Developer > > >> > > >> >> Centre for Educational Development > > >> > > >> >> Student Guidance Centre > > >> > > >> >> Second Floor Rm. 2.026 > > >> > > >> >> Queen's University Belfast > > >> > > >> >> BT7 1NN > > >> > > >> >> > > >> > > >> >> 02890 973983- direct line > > >> > > >> >> 02890971447- CED office > > >> > > >> >> [log in to unmask] <mailto:[log in to unmask]> > <mailto:[log in to unmask]> > > >> > > >> >> ________________________________________ > > >> > > >> >> From: WebPA [[log in to unmask]] on behalf of Tempest, Daniella > > >> > > >> >> [[log in to unmask]] > > >> > > >> >> Sent: 29 September 2015 16:18 > > >> > > >> >> To: [log in to unmask] <mailto:[log in to unmask]> > <mailto:[log in to unmask]> > > >> > > >> >> Subject: Re: issue with using WebPA > > >> > > >> >> > > >> > > >> >> Hi Stephen, > > >> > > >> >> > > >> > > >> >> The problem we are currently having is that students can not > see the > > >> > > >> >> assessments that they have been set up for. When the students > navigate > > >> > > >> >> to the assessments page it says "You are not registered with > any peer > > >> > > >> >> assessments in this module at the moment². Have you come across > this > > >> > > >> >> problem before and know what may be causing this issue? > > >> > > >> >> > > >> > > >> >> > > >> > > >> >> Kind Regards, > > >> > > >> >> > > >> > > >> >> Daniella > > >> > > >> >> > > >> > > >> >> > > >> > > >> >> > > >> > > >> >> > > >> > > >> >> On 29/09/2015 10:03, "WebPA on behalf of Stephen P Vickers" > > >> > > >> >> <[log in to unmask] on behalf of [log in to unmask] > > >> > <mailto:[log in to unmask]@SPVSOFTWAREPRODUCTS.COM>> > > >> wrote: > > >> > > >> >> > > >> > > >> >>> What version are you using? What problems are you having? > > >> > > >> >>> > > >> > > >> >>> Stephen > > >> > > >> >>> > > >> > > >> >>> On 29/09/2015 09:19, Lisa Rowley wrote: > > >> > > >> >>>> Please can you assist, the lady who used to deal with this > has now > > >> > > >> >>>> left the University. > > >> > > >> >>>> > > >> > > >> >>>> We have been using WebPA and we are having some problems. > Are there > > >> > > >> >>>> any current known issues or is there an update required? > > >> > > >> >>>> > > >> > > >> >>>> Kind regards > > >> > > >> >>>> Lisa > > >> > > >> >>>> > > >> >