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1.
How much time do you give the student to collect them? Eg three months. Six months?
We keep certificates for 5 years
2.
Do you give them an hard backed envelope or something else to take the certificate away in.
We store in plastic punched pockets and if collected in person they take them away in this. If we leave certificates at our reception desk we leave them in “normal” envelopes, if we post out we use a hard backed envelope
3.
What do you do with the certificates that are not collected?
We store for 5 years. We regularly put messages on Facebook reminding students to collect certificates.
4.
Do you post certificates out to students who do not live in the area? If so what radius do you apply eg 10 miles 20 miles?
We post out to private candidates, adult students(evening classes) and then if someone particularly requests as they are not able to collect. We don’t like doing this as we have had problems with Royal mail not tracking recorded items.
5.
If someone wants to collect a certificate on someone else’s behalf – do you allow this? Do you ask for written confirmation from the student that they want someone else to collect it?
Yes we allow letters of authorisation.
I would dearly love to be able to post out all certificates but I’m not allowed to due to the costs involved.
Shirley
Mrs Shirley Westall
Examinations Manager
New College
New College Drive
Swindon
SN3 1AH
T: 01793732876
M: 07815828323
F: 01793436437
Centre 66528
From: The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Mandy Ogden
Sent: 14 August 2015 10:43
To: [log in to unmask]
Subject: Certificates
Hello
I am seeking some information regarding despatching certificates, at the moment we post certificates out to the student’s home address, but this is becoming too expensive and we are looking at asking the student to come into College to
collect them.
I would like seek the advice of other Colleges who ask students to collect certificates the following:
1.
How much time do you give the student to collect them? Eg three months. Six months?
2.
Do you give them an hard backed envelope or something else to take the certificate away in
3.
What do you do with the certificates that are not collected?
4.
Do you post certificates out to students who do not live in the area? If so what radius do you apply eg 10 miles 20 miles?
5.
If someone wants to collect a certificate on someone else’s behalf – do you allow this? Do you ask for written confirmation from the student that they want someone else to collect it?
I know I have many questions and I would really appreciate any information that you are willing to share.
Mandy Ogden
Examinations Officer
Doncaster College and University Centre
Registry | The Hub | Chappell Drive | Doncaster | DN1 2RF
T: 01302 553524
