Hi Michelle Answers to your two questions: 1. Our clients use KnowAll Enquire: www.knowallenquire.com<http://www.knowallenquire.com> 2. KnowAll Enquire can record the following: · User data copied over from HR registry / Windows directory so only name or number is required to gain access to such user demographics as type of user, department etc. · Short description · Scope of literature search (narrative box) · Option to record databases searched · Records lapsed time from receipt to completion (automatically completed) · Option to record time actually spent on the search – stop watch or manual recording · Input method – web form, email, phone, face to face etc. · Enquiry handler / researcher name – can record more than one · Status of request – new, in progress, waiting for information, completed More fields as required. The system also captures and records other types of enquiries if required. All the best, Penny Bailey BA, Dip. Lib, MCLIP, MIoD, FRSA Managing Director Bailey Solutions Ltd Tel: +44 (0)1273 773788 Email: [log in to unmask]<mailto:[log in to unmask]> Web: www.baileysolutions.co.uk<http://www.baileysolutions.co.uk> Registered in England, Company no. 04445779. Registered Office: Curtis House, 34 Third Avenue, Hove, East Sussex, BN3 2PD. VAT Reg No 737 381 417 From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Michelle Maden Sent: 09 December 2014 14:47 To: [log in to unmask] Subject: Recording the literature searches undertaken Hi all, I'm looking at how people document their literature searches once they are completed. Two simple questions would help me out greatly! 1. How do you keep a record of the searches you have done (e.g. Do you use EXCEL/WORD or other?)? 2. What information do you record on the search request (e.g. name of requester, question, databases searched (or number of databases searched), time taken to complete search, etc? I'd like to collate a number of different options for recording the information, and would be grateful as ever for your input! Kind regards, Michelle Michelle Maden, MA (Hons), PGCert HET&L, MA, FHEA Associate Tutor FOHSC Edge Hill University ________________________________ Edge Hill University<http://ehu.ac.uk/home/emailfooter> Times Higher Education University of the Year<http://ehu.ac.uk/unioftheyear/emailfooter> ________________________________ This message is private and confidential. If you have received this message in error, please notify the sender and remove it from your system. Any views or opinions presented are solely those of the author and do not necessarily represent those of Edge Hill or associated companies. Edge Hill University may monitor email traffic data and also the content of email for the purposes of security and business communications during staff absence.<http://ehu.ac.uk/itspolicies/emailfooter>