Hi Andrew,

Our student numbers for SLC are similar to yours and our current staffing levels are:

1 x Full Time Student Fees Manager

1 x Part Time Student Fees Technical Officer

1 x Part Time Student Fees Officer

Duties:

Invoicing tuition fees for the whole University

Bursary Approvals and Confirmations to HEBSS

Attendance confirmations to SFE

SLC Course database

HEBSS rules

Remittance breakdowns

Fee and a number of Transfer CoCs

NHS Bursary attendance confirmations

SFE liaison for all FT and PT tuition fee loans/grants/bursaries

Answering Tuition fee and bursary enquiries

Our NSP consists of Bursaries and Fee waivers and we expect to administer them for students selected by a separate panel.

We may get one of our PT staff upgraded to FT for 2012

Dear Colleagues

I hope you can take the time to consider this email and respond if you can.

In light of the future changes in HE funding and the introduction of new bursaries and scholarships (such as NSP), LSBU is undertaking a review of its staffing levels.

Our current staffing levels are:

·         1 x Student Loans Team Leader

·         1 x Fees & Bursaries Team Leader (re-enrolment/data input)

·         4 x Fees & Bursaries Officers

·         1 x Assistant Officer

The duties undertaken include:

·         Course changes

·         Enrolment

·         Bursary confirmations to HEBSS

·         Advice for students & applicants on fees, payments, Home/Overseas assessment

·         Re-enrolment & Data input

·         Student Finance/Liaison with SFE/SLC

Our National Scholarship Program offering consists of discounts that we are applying to our headline fee, but it is expected that the existing team will administer all the resulting administrative work including offering information and advice on the programme, enrolling students, calculating the fee reductions that result, building/crediting and rebuilding fees and submitting change of circumstance notifications to SFE. The initial decisions on eligibility are being carried out by other staff.

Request:

We anticipate that there will be considerable additional work as a result of the new funding arrangements, administering the NSP and the introduction of the part time loan scheme. We’d be really grateful for any details you were willing to share on your staffing levels for similar work and whether you have successfully managed to bid for additional resources as a result of the changes coming into play for 12/13.

Please contact me offline if you’d prefer.

I’m happy to share my findings with colleagues.

Many thanks

Andrew Ratajczak

Fees, Bursaries & Central Enrolment

London South Bank University

020 7815 6973

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